Support Board
Date/Time: Tue, 06 Oct 2026 10:47:46 +0000
Service Package
View Count: 213
| [2026-08-22 00:45:11] |
| User352781 - Posts: 27 |
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Hello, I’m currently using service package 10 and would like to try service package 11. I understand there’s a price difference between the two. My question is, can I try package 11 for a few weeks without buying it? Or, if I purchase package 11 and then decide to switch back to package 10, would I be able to get a refund and return to my previous package? I would appreciate your help. Thank you. |
| [2026-08-22 21:54:23] |
| Sierra_Chart Engineering - Posts: 25070 |
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[✔] Your account has been provided access to package 12 for 30 days. If you would like to upgrade your account to this package, then go to the Activate Services page.: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-24 14:44:30] |
| John - SC Support - Posts: 48114 |
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Also, just so you are aware, you can change your package at any time. Refer to how this is done: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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