Support Board
Date/Time: Fri, 21 Aug 2026 23:39:15 +0000
Time/X axis dragging not working correctly, perspective changing- after update
View Count: 20
| [2026-08-21 20:39:48] |
| User240337 - Posts: 23 |
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For context- I manually will adjust my x and y axis scale on all my charts and then set/check the following settings by clicking on the Y axis to set my ideal perspective: 1) Interactive Scale Move 2) Set X & Y Constant Relationship 3) Scale Range: Constant Range With these settings, I've always been able to left click (and hold) the X time axis- and then drag my mouse left or right to either "zooom in" or "zoom out" while keeping my constant perspective on that chart. Eventually always returning to the original position I moved it from. Following the fast update I ran a few days ago- the clicking and dragging of the X axis does not produce the same results the previous versions. Using a TPO chart for example: I like my TPO bars narrow width and close together on the X axis, and long/taller on the Y. I will lock in my settings as listed above by right clicking on the Y axis. If I left click and drag the X axis to the right (the goal to zoom out)- the graphics seem to jump/skip twice. This is difficult to explain because I do not have vocabulary to describe it, but I will do my best. When I drag the X axis slowly to the right with the goal of zooming out 1 frame/optic (not sure how else to explain it)- I see the TPO chart graphic jump once to the correct new smaller size, but quickly jump again and shift to a new position. If I try and drag the X axis the left in an effort to return the TPO graphic to its original position- the graphic will jump twice- once briefly to the original desired starting location and then followed by a new shifted location, usually wider width. It is impossible to return the graphic to its original starting location. If I drag the X-axis left and right- I can see the TPO chart jump to the original starting location before it jerks/snaps to new shifted location. I have manually checked this by placing edges of actual sticky notes on my monitor screen on the edges of the TPO graphics- and I can see the graphic shifting/jumping in and out of the original location when dragging across the X-axis- never being able to actually return it/stop it in the original starting location. In general, the scrolling/dragging the X-axis is not smooth as previous versions. The dragging of the x-axis with my settings makes all charts jumpy and jerky, inconsistently tracking the dragging of the X-axis. It is like the chart graphics are "snapping" back and forth to the previous/next "frame/optic" and changing the perspective. I've done my best to explain this, please let me know how I can help however I can. This current issue is a big headache on my end as I am always zooming in and out with the X-axis by clicking and dragging. Previous versions worked just fine. Thank you |
| [2026-08-21 20:50:25] |
| John - SC Support - Posts: 47594 |
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We have had a couple other reports that there is something not working correctly with the "X & Y Constant Relationship" in recent releases. This is being looked into.
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