Support Board
Date/Time: Sun, 04 Oct 2026 15:02:47 +0000
dissconnections problem
View Count: 152
| [2026-08-20 04:58:33] |
| User623348 - Posts: 1 |
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Hi. Yesterday my sierra disconnected at about 9 AM NY time, for 1 hour and today i have dissconnection issue every couple minutes too. "socket gracefully closed by remote side".
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| [2026-08-20 14:28:05] |
| John - SC Support - Posts: 48095 |
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The "socket gracefully closed by remote side" typically does not indicate a problem - actually it is stating the opposite, that the socket was closed properly. Please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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