Support Board
Date/Time: Tue, 29 Sep 2026 13:33:24 +0000
Why do i have a 2month gap in my intraday data i cant figure it out
View Count: 204
| [2026-08-15 01:45:11] |
| HeyUgly - Posts: 286 |
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pulling my hair out. Deleted the .scid file to start over. It starts the download process again, stops at 06-12 then jumps ahead next day to 08-14. Here is my data settings. What is the issue with my data? can someone help? this is for MNQ thank you in anvance. |
 Screenshot 2026-08-14 194145.png / V - Attached On 2026-08-15 01:44:35 UTC - Size: 54.14 KB - 44 views |
| [2026-08-15 18:14:59] |
| Sierra_Chart Engineering - Posts: 25001 |
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We see you are using Rithmic. So that is the problem. We cannot help with this at all. You need to use the Sierra Chart Historical Data Service for complete charting. Not Rithmic. Refer to: Sierra Chart Historical Data Service If you are using Rithmic you are simply going to have problems with historical data and we do warn about this: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-15 18:15:50
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