Support Board
Date/Time: Wed, 05 Aug 2026 15:00:14 +0000
2933v DOM. NQ tick compression. Visual bug?
View Count: 25
| [2026-08-05 11:42:52] |
| dikii_tapok - Posts: 6 |
|
Dear support team, Hope you are well. After I updated from 2913 version to the latest, NQ DOM seems to be bugged. Could you please advise how to compress NQ DOM to 2 ticks so that recent bid/ask, pull stack and so on would be properly compressed? What I have done previously and now this approach does not work. 1. Chart -> Chart settings -> Market Depth -> Market Depth Increment combine set to 2 2. Chart -> Chart settings -> Scale (button) -> scale increment = 0.5 3. Chart -> Chart settings -> Symbol -> Tick size = 0.25 Now with these settings it's visually bugged. |
| [2026-08-05 13:10:28] |
| John - SC Support - Posts: 47469 |
|
What you are doing is the proper solution. Make sure you also have the setting for "Chart >> Chart Settings >> Market Depth >> Apply Combine Increment in Ticks to Other Market Data Columns". Refer to the following: Chart Settings: Apply Combine Increment in Ticks to Other Market Data Columns (Chart >> Chart Settings >> Market Depth menu) If you are still having a problem, then please get us an image an explain what is not showing correctly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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