Support Board
Date/Time: Mon, 03 Aug 2026 17:56:07 +0000
Symbols error
View Count: 18
| [2026-08-03 15:51:44] |
| User563703 - Posts: 11 |
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I am having the same problem that I had at the beginning of last month. It seems as if I have the wrong symbols input for CGQ and it is throwing up the same error message. I am currently using F.US.EPU26 & F.US.MESU26 for live trading. Please see attached files and advise if I need to change symbols or anything else. Thank you, JWD.
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 Symbolserr.png / V - Attached On 2026-08-03 15:51:01 UTC - Size: 55.6 KB - 4 views Symbolserr2.png / V - Attached On 2026-08-03 15:51:13 UTC - Size: 246.72 KB - 2 views |
| [2026-08-03 16:30:47] |
| John - SC Support - Posts: 47441 |
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The issue is not the symbols. The problem is that the exchange that you had active in July did not automatically renew on August 1, 2026, due to insufficient funds in your account at that time. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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