Support Board
Date/Time: Mon, 14 Sep 2026 18:17:12 +0000
cannot get into sierra chart live trading need remote assistance
View Count: 218
| [2026-07-30 17:33:06] |
| 6xtrades - Posts: 5 |
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my account number is not showing anymore and the only option it says is unset? not sure why icannot see my account number anymore for live trading
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Private File |
| [2026-07-30 18:00:18] |
| John - SC Support - Posts: 47871 |
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You need to ask your broker about this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-31 14:19:58] |
| 6xtrades - Posts: 5 |
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I need someone from sierra chart to please have a look with remote assist I am struggling been trying to figure this out for 2 days please can I get remote assistance
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| [2026-07-31 14:20:23] |
| 6xtrades - Posts: 5 |
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I’ve spoke with my broker it’s connected
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| [2026-07-31 14:34:13] |
| John - SC Support - Posts: 47871 |
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The error you are getting indicates that your account with your broker is no longer setup. Who is your broker and are you setup to use Teton for your order routing with them? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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