Support Board
Date/Time: Tue, 21 Jul 2026 20:19:42 +0000
billing
View Count: 20
| [2026-07-21 13:04:48] |
| User473031 - Posts: 72 |
|
I have two billings only one do I understand the charge. I have a 117.00 billing. I understand that charge. It occurred on July 7. However, I have additional billings of 40. that is occurring around the 16 th of each month, and there is a history of this charge for this entire year. This charge I do not understand. I only have CME. Though I tried CME/CBOT/NYMX it was only for a few months. I went back to only CME. Is it possible that I'm still be charged for all three packages? Michael |
| [2026-07-21 14:18:18] |
| John - SC Support - Posts: 47283 |
|
The charge that is occurring in the middle of the month is for your exchange fees. You have a total of $40.50 in exchange fees each month. This comes from having the following exchanges active: - CME with Market Depth for Non-Professional Trading Accounts: $13.50 - NASDAQ TotalView: $17.00 - U.S. Equities Consolidated Tape: $10.00 If you do not want any of the particular exchanges, then you will need to deactivate those exchange options. When you deactivate an exchange, you are setting it to not renew. Since the exchanges do not give refunds, and you have paid up-front, you will continue to get the data through the end of the month. It will then stop on the first of the following month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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