Support Board
Date/Time: Sun, 19 Jul 2026 21:07:04 +0000
Phone number in payment not the same as in account details
View Count: 27
| [2026-07-19 04:05:37] |
| User173763 - Posts: 13 |
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Hi, The phone number when i am to perform a payment is not the same as the one in my personal account details. I don't know which is the phone number you have registered when doing payments; please change to the one in my personal account information. |
| [2026-07-19 21:01:06] |
| Sierra_Chart Engineering - Posts: 24270 |
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There is only one place your telephone number is set in your Sierra Chart account information. This is here and it can be changed: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo If a payment processor has a different phone number, we would not know how that could be changed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-19 21:01:26
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