Support Board
Date/Time: Tue, 07 Jul 2026 19:27:34 +0000
Since updating to latest version of SC2922, unable to connect with Rithmic data feed
View Count: 13
| [2026-07-07 17:12:44] |
| AdeMack - Posts: 1 |
|
Hi, I am fully aware of SC view on Rithmic, but I have had no problems until I updated to the latest version over the weekend. I just get incomplete data and an error message 'Permission Denied' I have read through the SC docs and checked settings. I would mention that I can't change the 'Date range file '; it defaults to 2026-07-06 to 2026-07-07. If I try the 'Use number of days', this has no effect either. Complete Data seems to stop around the 12th of June, then sporadically start again on the 6th of July. Could there be any setting changes I'm unaware of that were introduced or overwritten with the update? Any Help would be greatly appreciated |
| [2026-07-07 18:11:00] |
| John - SC Support - Posts: 47080 |
|
There were no changes to how Sierra Chart interfaces with Rithmic in recent releases. There can not be, as the interface between Sierra Chart and Rithmic is owned by Rithmic. The fact that this occurred with an update is pure coincidence. Refer to the following regarding the Permission Denied error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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