Support Board
Date/Time: Tue, 30 Jun 2026 21:48:57 +0000
Refund Request
View Count: 29
| [2026-06-30 16:13:39] |
| User679096 - Posts: 1 |
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Hello Sierra Chart Support, I am writing to formally request a cancellation of my services and a refund. After trying out the platform, I have found that it is too complicated for my workflow and it ultimately does not suit my trading needs now.Please process the refund to my original payment method or just cancel the payment. Thank you for your assistance. Account Username: Solo26 |
| [2026-06-30 19:39:43] |
| John - SC Support - Posts: 46972 |
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We opened the following Account Support Ticket for this and took care of the refund through that ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1782847938488079805#TopOfTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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