Support Board
Date/Time: Thu, 25 Jun 2026 20:04:08 +0000
Pull trade data from broker into trade log?
View Count: 23
| [2026-06-25 17:10:47] |
| warpigs - Posts: 77 |
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I've noticed that if I take a trade via the Rithmic app while Sierra is closed that trade will not show up in my trade log. Is there anyway to pull that data from my the broker so that it appears in the Sierra trade log?
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| [2026-06-25 17:34:20] |
| John - SC Support - Posts: 46897 |
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This is dependent on how long Rithmic keeps the trading information in their systems. In general, it is not very long (at most a day). When Sierra Chart starts up, it makes a request to the connected service to get any missing trade information. If the information is not automatically coming in, then it is not avaiable from the trading service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-25 18:11:50] |
| warpigs - Posts: 77 |
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Interesting thanks... I took some trades via the open at night, opened sierra and exported the log the next morning and they weren't there. Is it possible the purge of data you mention is the cause or could it be anything else?
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| [2026-06-25 18:17:33] |
| John - SC Support - Posts: 46897 |
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If they were not in Sierra Chart, then they will not be available from your trading service. Most services do not keep this information around.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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