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Date/Time: Thu, 25 Jun 2026 17:54:18 +0000



unable to place trade

View Count: 16

[2026-06-25 14:09:19]
User762250 - Posts: 1
i'm unable to to place a trade on my live account. ive funded with the same amount before nd had no issues, how can we solve this issue?
[2026-06-25 15:13:22]
John - SC Support - Posts: 46893
What exactly is occurring?

After you try to place a trade and it does not work properly, then look in your "Trade >> Trade Service Log" and see if there is information on what may have occurred. If you want, you can post the contents of your Trade Service Log to this thread for us to look at by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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