Login Page - Create Account

Support Board


Date/Time: Tue, 11 Aug 2026 03:13:17 +0000



XAUUSD GOLD FUTURES NOT UPDATING

View Count: 249

[2026-06-25 02:24:32]
User208416 - Posts: 44
xauusd ticker is not updating on the futures. it stopped about 1 hour ago
imagegold.png / V - Attached On 2026-06-25 02:24:12 UTC - Size: 23.22 KB - 53 views
[2026-06-25 02:26:46]
HARK - Posts: 6
This happened to me as well. Stuck at 3996.13. Also VOLX stopped updating about a week ago.
[2026-06-25 02:49:30]
HARK - Posts: 6
XAUUSD has started working again, but data is missing from the drop period. Can you also look into why VOLX has stopped updating? Thank you.
[2026-06-25 05:28:32]
Sierra_Chart Engineering - Posts: 24476
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account