Support Board
Date/Time: Tue, 23 Jun 2026 19:00:18 +0000
Pause / freeze account
View Count: 25
| [2026-06-23 13:36:31] |
| RNCapital - Posts: 12 |
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I have pre paid for 6 months. I have about 3 months left. However my father passed 5/30/26. I’ve not logged in since. Things have been very busy. I’m wondering if my account can be paused for 1 month. So whatever time I paid for & have remaining, stays as-is until I can get back home & resume trading. I would not think you would go retro but if you could, you’ll see I’ve not logged on since before 5/30. Any help would be appreciated. Thank you
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| [2026-06-23 14:51:20] |
| John - SC Support - Posts: 46847 |
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We created and responded to this in the following Account Support Ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1782225869506263620#TopOfTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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