Support Board
Date/Time: Fri, 07 Aug 2026 14:07:51 +0000
API Limitation/Work Around
View Count: 231
| [2026-06-23 02:51:34] |
| User291062 - Posts: 5 |
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Hello Team, I am using a platform named MenthorQ for integrating Gamma levels on sierrachart using API. Upon doing so, I receive an error in sierra that says "API Error - 0" although API key and every other detail being correct. Is this a limitation in sierrachart that it actively blocks and restricts DLL-based API components? And is there a work around? |
 Screenshot 2026-06-23 081856.png / V - Attached On 2026-06-23 02:49:18 UTC - Size: 21.72 KB - 75 views |
| [2026-06-23 13:38:19] |
| John - SC Support - Posts: 47499 |
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There is nothing in Sierra Chart that would block whatever MethorQ is doing. You need to ask them about this as it is their issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-23 15:35:13] |
| User291062 - Posts: 5 |
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But this article from sierrachart says otherwise. Sierra Chart Does not Support External Service API Components |
| [2026-06-23 17:05:55] |
| John - SC Support - Posts: 47499 |
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That link you posted is about Sierra Chart not developing connections to Data/Trading services that use APIs and has nothing to do with whatever MenthorQ is doing. You need to ask MenthorQ for help with this, as it is their software and their error. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-23 17:06:08
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| [2026-06-23 17:08:54] |
| User291062 - Posts: 5 |
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Got it, thanks.
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