Support Board
Date/Time: Mon, 22 Jun 2026 23:52:25 +0000
trying to sumbit a simulated order for NQU26 and being rejected
View Count: 19
| [2026-06-22 19:42:28] |
| User61576 - Posts: 454 |
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2026-06-22 15:32:41.827 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 24286305. Service Order ID: (none). Symbol: NQU26. Account: TS_4 *
on prior expiration there was no problem. i am on ver. 2891 can you pls advice? thanks Date Time Of Last Edit: 2026-06-22 19:42:52
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| [2026-06-22 21:56:59] |
| John - SC Support - Posts: 46822 |
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Is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to "Trading Evaluator - Delayed"? And what exactly is entered in "Chart >> Chart Settings >> Symbol >> Symbol"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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