Support Board
Date/Time: Sun, 09 Aug 2026 08:16:26 +0000
Jumbled Trade Fills on Chart
View Count: 152
| [2026-06-22 14:32:34] |
| User63769 - Posts: 39 |
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I am getting my data from Denali and I am trading on Interactive Brokers. The order fills lines are completely jumbled. My Trade Account window shows one IB account that I am not using.
Date Time Of Last Edit: 2026-06-22 14:36:28
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| [2026-06-22 15:44:54] |
| Sierra_Chart Engineering - Posts: 24441 |
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Refer to: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-22 15:53:05] |
| User63769 - Posts: 39 |
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When I Delete All Data and Download, the Order Fills Start Date/Time reverts back and I have to reset the Order Fills start date each time.
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| [2026-06-22 16:02:13] |
| Sierra_Chart Engineering - Posts: 24441 |
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That does not make sense. No such functionality exists like this, and it is not reproducible. These settings are maintained in the Chart Settings: Order Fills Start Date Order Fills Start Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-22 16:17:50] |
| User63769 - Posts: 39 |
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When I Delete All Data and Download, the Order Fills Start Date/Time reverts back and I have to reset the Order Fills start date each time. ***I have to REAPPLY the chart settings each time. The date and time don't change, but the chart doesn't reflect the correct date and time unless I reapply. Date Time Of Last Edit: 2026-06-22 16:28:35
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 Screenshot 2026-06-22 100945.png / V - Attached On 2026-06-22 16:15:35 UTC - Size: 111.18 KB - 44 views Screenshot 2026-06-22 100918.png / V - Attached On 2026-06-22 16:15:46 UTC - Size: 119.99 KB - 44 views |
| [2026-06-22 19:00:17] |
| John - SC Support - Posts: 47509 |
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We would need to see the "Trading" tab of your Chart Settings before and after you delete the data so we can see the actual date changing for the "Order Fills Start Date/Time".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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