Login Page - Create Account

Support Board


Date/Time: Mon, 22 Jun 2026 14:04:52 +0000



[URGENT] Denali CME data - delayed, even after connecting to Rithmic.

View Count: 23

[2026-06-22 11:08:01]
maxima120 - Posts: 162
this worked for me for a long time. Took 2 months break (Iran war), came back yesterday - not working (delayed Denali feed).

NQ / MNQ symbols

Activated SC account with package 10.
Connected - delayed data (expected)
Connected to Rithmic funded account (same as before)
Reconnected to SC Data - delayed (NOT expected)

Please help to resolve this as soon as feasible

Thanks
[2026-06-22 13:28:29]
Sierra_Chart Engineering - Posts: 24087
You need to activate the exchanges that you require here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account