Support Board
Date/Time: Mon, 27 Jul 2026 21:37:27 +0000
Alerts no longer send chart image via chat?
View Count: 422
| [2026-06-12 04:26:29] |
| User461027 - Posts: 11 |
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Hello— I had set up my alerts to send along an image of the current chart through my chat program to my NTFY app. The alerts are still going through and the folder of chart images still has new images being generated for each alert, but they are not being appended to the chat alerts. Any suggestions? Did SC update and pick up an inadvertent error with this feature? As always, thank you for such stellar software. It pays for itself and is a work of art that I appreciate more and more the deeper I get into designing custom studies and trade executions. |
| [2026-06-12 14:03:04] |
| Sierra_Chart Engineering - Posts: 24315 |
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Check the Window >> Alert Manager >> Log for any error message regarding uploading of the chart images. Thank you for the comment. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-12 14:03:39
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| [2026-07-05 22:48:15] |
| User461027 - Posts: 11 |
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Thank you and sorry for the delay. My log only shows entries for Study alerts and order events. There is nothing for any image alerts. My /images folder has images generated for each alert and order entry, so I know that the images are being generated. Has anyone else reported issues with this?
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| [2026-07-05 23:12:18] |
| Sierra_Chart Engineering - Posts: 24315 |
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You may have reached the limit of the number of images that can be uploaded to your account on the Web server because the chat uses image links to images uploaded to the Web server. Refer to: https://www.sierrachart.com/UserControlPanel.php?page=ManageImages We recommend deleting older images. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-05 23:12:23
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| [2026-07-05 23:13:42] |
| User461027 - Posts: 11 |
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Ah--I just saw one on a new alert. Maximum images uploaded, I have deleted them. Should work now!
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