Support Board
Date/Time: Tue, 28 Jul 2026 06:40:58 +0000
Can't see all market depth levels.
View Count: 139
| [2026-06-07 12:23:15] |
| User965095 - Posts: 13 |
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Good morning, today I was setting up my DOM but it only shows 2 levels on the bid column and 2 levels on the ask column. I searched every post here on the support board, both for historical levels and current levels, but none solved my problem. I checked the days loaded, my active subscription is for package 11 and cme non professional with market depth data. I can't really figure it out. I also tried to redonwload historical market depth data but still 2 levels appear. The problem is with all my charts, not just the DOM chart I'm setting, even if i use the Draw DOM graph on chart, it appears with just 1 level from bid and ask. |
| [2026-06-07 21:27:33] |
| Sierra_Chart Engineering - Posts: 24319 |
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On the weekend when the markets are closed, you may not see all of the market depth levels. Usually not. Do you see more than two levels now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-07 21:27:41
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| [2026-06-09 22:20:01] |
| User965095 - Posts: 13 |
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Yesterday I tried again and still could just see one level above and below. Both for live data and historical. Today I tried again and I can see all the levels. Don't know what happened. Sorry to have bother you. Now everything's working correctly |
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