Support Board
Date/Time: Wed, 03 Jun 2026 16:57:06 +0000
ACCOUNT CHARGED TWICE PLEASE !!!!
View Count: 30
| [2026-06-03 11:52:39] |
| User101964 - Posts: 2 |
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My account was charged Twice for Market Data, please resolve the issue. Thanks.
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| [2026-06-03 13:36:47] |
| John - SC Support - Posts: 46455 |
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Your account was not charged twice, you made two separate manual payments. If you want us to refund one of the payments, then please start an Account Support Ticket at the following link, and ask us to refund one of the extra payments: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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