Support Board
Date/Time: Tue, 02 Jun 2026 17:49:18 +0000
[Programming Help] - My data for current day is not loading
View Count: 20
| [2026-06-02 14:48:29] |
| rajeshkumar5672 - Posts: 4 |
|
Hi, I was trading about an hour ago and my charts were all find and up to data. now when I reopened my chartbook 2 of my charts are not loading any of the current days data. I even traded on ES in the attachment bellow and its not registering that I traded. I changed some settings to reduce the number of data my charts had to load as i was getting the blue download bar indefintely. But now i cant see any real data. please help |
Private File Attachment Deleted. |
| [2026-06-02 15:42:41] |
| John - SC Support - Posts: 46428 |
|
The exchange that you had active in May did not automatically renew on June 1, 2026, due to insufficient funds in your account at that time. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit You can then activate the CME Group exchanges for which you want real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: