Support Board
Date/Time: Tue, 02 Jun 2026 15:07:27 +0000
Restoring settings from old 32 bit Sierra to actual 64 bit version.
View Count: 17
| [2026-06-02 08:47:47] |
| User454393 - Posts: 1 |
|
Hello, is it possible to restore settings from old 32 bit Sierra Charts version 1500 to actual version 2915? I tried to open an old chartbook and received this Message Log. I also attached one charbook file and a config file. 2026-06-02 08:24:47.608 | Trade activity files set size: 1 2026-06-02 08:24:47.800 | Reading Internal Order ID file. 2026-06-02 08:24:47.802 | Reading Trade Orders file. 2026-06-02 08:24:47.803 | Reading Trade Positions file. 2026-06-02 08:24:47.803 | Reading Trade Account Data files. 2026-06-02 08:24:47.805 | Software version: 2915 64-bit 2026-06-02 08:24:47.805 | Primary Thread ID: 4544 2026-06-02 08:24:47.805 | Usage end date: 2026-06-22 2026-06-02 08:24:47.805 | Enabled for: Advanced Features 2. 2026-06-02 08:24:47.805 | Enabled for: Sierra Chart Historical Data Service. 2026-06-02 08:24:47.805 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-06-02 08:24:47.805 | Enabled for: Delayed Denali Exchange Data Feed. 2026-06-02 08:24:47.805 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-06-02 08:24:47.805 | Current selected Data/Trading service: SC Data 2026-06-02 08:24:47.805 | Custom symbol settings values: enabled 2026-06-02 08:24:47.805 | Chart Update Interval: 400 2026-06-02 08:24:47.805 | Intraday Data Storage Time Unit: 1 2026-06-02 08:24:47.805 | Time Zone: +00:00:00 (UTC+00) 2026-06-02 08:24:47.805 | 2026-06-02 08:24:47 Local computer time in UTC 2026-06-02 08:24:47.805 | 2026-06-02 08:24:47 Local computer time in SC Time Zone 2026-06-02 08:24:47.805 | 2026-06-02 08:24:48 Server time in UTC 2026-06-02 08:24:47.805 | Local computer UTC time and Server UTC time difference: 1 seconds. 2026-06-02 08:24:47.805 | Program path: C:\SierraChart\ 2026-06-02 08:24:47.805 | Data Files path: C:\SierraChart\Data\ 2026-06-02 08:24:47.805 | OS Version Number: 10.0 2026-06-02 08:24:47.805 | Locale Setting: C 2026-06-02 08:24:47.805 | Crash reporter started: true 2026-06-02 08:24:47.805 | 2026-06-02 08:24:47.806 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-06-02 08:24:47.839 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-06-02 08:24:47.964 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-06-02 08:24:47.964 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-06-02 08:24:48.187 | Received 5 login tokens. 2026-06-02 08:24:48.435 | Symbol settings MD5 received. Request ID: 1. 2026-06-02 08:24:48.435 | Symbol settings are up-to-date for scdataallservices. 2026-06-02 08:24:50.321 | Requested user files to download. 2026-06-02 08:24:52.323 | 2026-06-02 08:24:52.324 | SC Data | Connection to server complete. 2026-06-02 08:24:52.324 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-06-02 08:24:52.325 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-06-02 08:24:55.550 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2026-06-02 08:24:55.565 | MESM26-CME 1 Min #15 | Reloading chart. 2026-06-02 08:24:55.751 | MESM26-CME 1 Min #15 | Chart data loading complete. 2026-06-02 08:24:55.971 | Mapping MESM26-CME to MESM26. Service code: cme 2026-06-02 08:24:55.971 | Using symbol data fast lookup vector 2026-06-02 08:24:55.971 | Delayed Data Feed | Starting real-time market data updates for: MESM26-CME (MESM26). ID: 1 Service code: cme 2026-06-02 08:24:55.973 | Delayed Data Feed | Connecting to the server ds32.sierracharts.com. Port 10043 2026-06-02 08:24:55.973 | Delayed Data Feed | Requesting security definition data for: MESM26-CME (MESM26). ID: 1 2026-06-02 08:24:55.973 | Starting DelayedDownloadMonitoringTimer 2026-06-02 08:24:55.973 | Starting HDTimeoutTimer 2026-06-02 08:24:55.973 | Added historical Intraday data request for MESM26-CME to the queue. 2026-06-02 08:24:55.973 | Intraday data recording state for symbol MESM26-CME is set to download 'Pending'. 2026-06-02 08:24:55.974 | Triggering next historical data download in queue. 2026-06-02 08:24:55.983 | Delaying start of download for MESM26-CME. 2026-06-02 08:24:55.991 | DTC Client socket (1) | Creating socket. 2026-06-02 08:24:55.991 | DTC Client socket (1) | New receive buffer size: 0 2026-06-02 08:24:55.991 | DTC Client socket (1) | Connecting to IP: 69.39.70.248. 2026-06-02 08:24:56.105 | Delayed Data Feed | Network connection to server complete. 2026-06-02 08:24:56.105 | Delayed Data Feed | Starting socket receive thread. 2026-06-02 08:24:56.105 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-06-02 08:24:56.248 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-06-02 08:24:56.248 | Delayed Data Feed | Sending logon request message. 2026-06-02 08:24:56.779 | Delayed Data Feed | Received logon response. 2026-06-02 08:24:56.779 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-06-02 08:24:56.779 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-06-02 08:24:56.779 | Delayed Data Feed | Successfully connected. 2026-06-02 08:24:56.779 | Delayed Data Feed | Trading is not supported. 2026-06-02 08:24:56.779 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-06-02 08:24:56.779 | Delayed Data Feed | Restarting real-time data updates for symbol: MESM26-CME -> MESM26 2026-06-02 08:24:56.996 | Delayed Data Feed | Setting external service identifier for symbol MESM26-CME to 42005163 2026-06-02 08:24:56.996 | Delayed Data Feed | Received security definition for symbol MESM26-CME 2026-06-02 08:25:01.001 | HD Request # 1 | Downloading Intraday chart data for MESM26-CME to the file MESM26-CME.scid. Service: cme 2026-06-02 08:25:01.002 | HD Request # 1 | Download start date-time: 2026-06-01 22:32:25.000000. File last date-time: 2026-06-01 22:32:25.000000 2026-06-02 08:25:01.002 | HD Request # 1 | Using server: ds37.sierracharts.com port 10149 2026-06-02 08:25:01.019 | Socket (2) | Creating socket. 2026-06-02 08:25:01.019 | Socket (2) | New receive buffer size: 0 2026-06-02 08:25:01.019 | Socket (2) | Connecting to IP: 4.8.175.92. 2026-06-02 08:25:01.267 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-06-02 08:25:01.267 | HD Request # 1 | Sending historical data logon request message. 2026-06-02 08:25:01.451 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-06-01 22:32:25. Record interval: 1. Symbol: MESM26 2026-06-02 08:25:01.573 | HD Request # 1 | Decompressing data. 2026-06-02 08:25:01.842 | HD Request # 1 | Receiving Intraday data for MESM26-CME starting at 2026-06-01 22:32:25.380000 2026-06-02 08:25:02.085 | Socket (2) | CloseSocket call. 2026-06-02 08:25:02.085 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-06-02 08:25:02.085 | Historical data download thread signaled to stop. 2026-06-02 08:25:02.086 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-06-01 22:32:25.380000. 2026-06-02 08:25:02.086 | HD Request # 1 | Received 18807 Intraday data records from 2026-06-01 22:32:25.380000 to 2026-06-02 08:15:01.296000 (9.7 hours. Delay: 10.0 minutes) and wrote 18807 records for MESM26-CME 2026-06-02 08:25:02.087 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-06-02 08:15:01.296000 2026-06-02 08:25:02.087 | HD Request # 1 | Completion time: 1s. 2026-06-02 08:25:02.087 | HD Request # 1 | Intraday data download complete for MESM26-CME. Unique request ID: 1 2026-06-02 08:25:02.087 | Removing historical data download ID 1. 2026-06-02 08:25:02.087 | Real-time Intraday chart data file updates started for MESM26-CME 2026-06-02 08:25:02.087 | Opened cached Intraday file: C:\SierraChart\Data\MESM26-CME.scid. Thread ID: 4544 2026-06-02 08:25:02.087 | Intraday chart data file opened for MESM26-CME 2026-06-02 08:25:02.087 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-06-02 08:25:02.087 | 2026-06-02 08:25:02.087 | No download requests in the queue to start downloads for. 2026-06-02 08:25:02.207 | Socket (2) | Socket gracefully closed by remote side. 2026-06-02 08:25:02.207 | Socket (2) | Closed. 2026-06-02 08:25:39.833 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\10.FIMS.cht * Kind regards Tomas Slama |
Private File  28.FIMS.cht - Attached On 2026-06-02 08:40:24 UTC - Size: 817.56 KB - 1 views Attachment Deleted. |
| [2026-06-02 15:02:18] |
| John - SC Support - Posts: 46407 |
|
In this case, these items are too old. You will not be able to bring them into the current versions of Sierra Chart.
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