Support Board
Date/Time: Tue, 26 May 2026 06:46:06 +0000
Changes of colors for custom study not reflected on the chart
View Count: 36
| [2026-05-26 03:54:38] |
| Meklon - Posts: 266 |
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Hello Support, I have a third-party custom study which is not reflecting the change or modification of any colors from subgraphs or input parameters on the chart. I am able to modify the colors and any other values from the input parameters or study subgraphs, and they look correct and valid on the settings. However, they are not reflecting on the chart and all colors on the chart for this study are black (please see attached screen shot). I have tested this thoroughly and even added this study as an only study to a brand-new chart to eliminate any possible conflict or chart corruption. Same problem - I am able to modify colors on the settings and they look correct, but on the chart all colors are still black. I have tested this with Global colors turned ON and OFF - same problem. I am running Sierra v2908 I strongly suspect this issue is local to my installation of Sierra because same chartbook opens without any issues and works correctly on 2 other separate machines for two different users. Could it possibly be a setting on Sierra that affects this? Date Time Of Last Edit: 2026-05-26 04:32:28
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 2026-05-25_23-31-04.png / V - Attached On 2026-05-26 03:54:28 UTC - Size: 118.68 KB - 6 views |
| [2026-05-26 04:35:57] |
| Sierra_Chart Engineering - Posts: 23863 |
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From our perspective we do not know the cause of this. Possibly it is an issue related to using OpenGL or not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-26 04:51:08] |
| Meklon - Posts: 266 |
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I did not have OpenGL turned on and never used it before. However, after your recommendation I have turned it ON and the chart that was experiencing a problem described above started to work correctly. However, all other charts in the same chartbook that worked correctly before became completely misaligned and even the vertical scale on the right has disappeared. It looks like the entire chart area has been moved to the left and there is a huge empty area added to the right side where the price scale should be. I cannot adjust the chart to bring the main subgraph to the right (see attached screen shot). Now I have the chart that was not working correctly before functioning properly, but all other charts that were good before turning OpenGL ON are messed up. Enabling "Use Compatible OpenGL Profile" did not help either. This can't be a normal behavior. Can you please advise a solution? Date Time Of Last Edit: 2026-05-26 05:37:55
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| 2026-05-26_01-21-42.png / V - Attached On 2026-05-26 05:24:54 UTC - Size: 21.9 KB - 3 views |
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