Support Board
Date/Time: Fri, 17 Jul 2026 21:53:21 +0000
Access to custom symbol on trial mode
View Count: 297
| [2026-05-24 22:47:18] |
| User7246921 - Posts: 2 |
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Hi, I'd like to test a custom symbol while I'm in trila mode and seems not working, is this feature available in trial mode? for testing I use calendar spread Configuration: - Name : spread - category: Calendar_Spread - Price display format: 0.01 - use formals ooperatore: yes - formula symbol MESU26-CME - MESM26-CME (I tested also {MESU26-CME} - {MESM26-CME} without luck) - Download historical data for formula symbol : yes I get all the time an empty chart anf the logs below Both MESU26-CME and MESM26-CME taken alone works fine but not th spread Logs 2026-05-24 22:24:29.682 | Enabling compression for file: C:\SierraChart\Data\MESU26-CME - MESM26-CME.scid 2026-05-24 22:24:29.683 | MESU26-CME - MESM26-CME 1 Min #1 | Reloading chart. 2026-05-24 22:24:29.693 | MESU26-CME - MESM26-CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESU26-CME - MESM26-CME.scid 2026-05-24 22:24:29.696 | MESU26-CME - MESM26-CME 1 Min #1 | Chart data loading complete. 2026-05-24 22:24:30.084 | Trace | Is a formula symbol.. Symbol: MESU26-CME - MESM26-CME 2026-05-24 22:24:30.084 | Symbol not allowed: MESU26-CME - MESM26-CME * is the custom symbol available on trial? do I need to configure something else ? Thanks |
| [2026-05-25 17:57:48] |
| User7246921 - Posts: 2 |
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Any Clue?
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| [2026-05-25 19:00:08] |
| Sierra_Chart Engineering - Posts: 24267 |
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No, custom symbols will not work on a trial.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-25 19:00:20
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