Support Board
Date/Time: Wed, 08 Jul 2026 18:00:06 +0000
New Chart colors for me BROKEN!
View Count: 177
| [2026-05-17 13:07:54] |
| TopGunTrader - Posts: 313 |
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I want to change background from black to white and it won't let me error box keeps popping up I often change one first and then the text later seems like if there's any errors it does nothing. Very annoying and frustrating, worst change ever. I'd roll back I might have to to test some studies I'm creating need to see how it looks on various color backgrounds this thing is a nightmare and seems NOT tested.
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| [2026-05-17 13:23:00] |
| TopGunTrader - Posts: 313 |
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Yeah this is ridiculous I've gone back many versions and color thing is BROKE in all of them and I have compiled studies that run on never versions so I'm totally screwed either go back far enough that the product WORKS again not even sure why when there are hundreds of things that could make traders more MONEY you guys would be trying to change something that was fine, worked, we're all used to how it worked. And then to release it without testing. This is second time in a month you changed variables from I thin one to doubles that broke a ton of our studies I had to email 3 developers to recompile them some I lost forever due to that change now simple color changes don't work I can't change background or even candle color. I'd put Claude, Codex and all AI agents on this they could fix code in 5 mins! Maybe make parts of Sierra open source so WE can change the GUI and make stuff work and be logical and intuitive interface! Hire the GC studies guy HE KNOWS INTUITIVE interfaces look at this for inspiration on how to 100% make an intuitive, smart and easy to adjust interface nobody in world is better than him and some of his studies. |
gui.png| [2026-05-17 23:57:46] |
| Sierra_Chart Engineering - Posts: 24198 |
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We apologize for this. Should not be any issues with the latest prerelease but if so we would need to do a remote assistance session with you to understand the problem. Use either the latest prerelease or use version 2899 which we have now made the main release. We recommend, since you have recompiled your studies for the latest release to use the pre-release. There should not be any issues there. We are not aware of this issue. We need to know the error message: I want to change background from black to white and it won't let me error box keeps popping up
Are you seeing, this in the Message Log? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-18 03:22:36] |
| Sierra_Chart Engineering - Posts: 24198 |
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We have done a lot of testing and we observe no problems with color settings, on the latest prerelease. There was a problem with the Trading DOM, changing the background colors, but that was already fixed, over a week ago. Update to the latest prerelease and you will be fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-18 03:22:52
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