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Date/Time: Sun, 05 Jul 2026 17:08:35 +0000



Retirar saldo restante

View Count: 99

[2026-05-13 02:47:26]
Momo22Sampler - Posts: 1
Buenas noches, quería saber cómo debo hacer para retirar 26 USD de mi saldo restante.
[2026-05-13 13:47:23]
John - SC Support - Posts: 47017
From Google Translate:
Good evening. I would like to know how to withdraw $26 USD from my remaining balance.

Please open an Account Support Ticket making the request for us to do a refund for you. You can access the Account Support Tickets at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

Note that you have $20.00 in your Services Surplus, not $26.00.

Also, we have a $5.00 processing fee for payment refunds, therefore you will receive a refund of $15.00 if you want us to refund the entire Services Surplus balance.

You can view our Refund Policy at the following link:
Sierra Chart Purchase and License Information: Refunds
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