Support Board
Date/Time: Fri, 08 May 2026 21:59:28 +0000
Build Output error
View Count: 50
| [2026-05-08 13:04:09] |
| User769783 - Posts: 208 |
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When trying to create new studies I get this error: TimeSalesAUTO.cpp. 64-bit -- 07:59:41 Allow time for the server to compile the files and build the DLL. Server: https://build2.sierrachart.com JSON parse error: The document root must not be followed by other values.. Server text: 404 page not found -- End of Build -- 07:59:42 .. I just went to sleep and woke up and this was happening, why and how to fix it? |
| [2026-05-08 13:28:53] |
| HumblyTrading - Posts: 221 |
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Same here. There may be an outage on the build server. Let's give it an hour or two... :) |
| [2026-05-08 13:33:35] |
| User155037 - Posts: 1 |
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Same here.
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| [2026-05-08 14:14:15] |
| John - SC Support - Posts: 46034 |
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We are working on this, but whatever is occurring is more complicated than originally thought. So we are not certain when exactly we will have it resolved.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-08 17:15:05] |
| Sierra_Chart Engineering - Posts: 23710 |
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The issue is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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