Support Board
Date/Time: Thu, 07 May 2026 11:05:52 +0000
JSON parse error
View Count: 25
| [2026-05-07 07:11:50] |
| User963976 - Posts: 1 |
|
HI! Hi! I get this error when I try to build a study. Server: https://build.sierrachart.com JSON parse error: The document root must not be followed by other values.. Server text: 404 page not found -- End of Build -- 02:08:25 |
| [2026-05-07 07:43:26] |
| Sierra_Chart Engineering - Posts: 23687 |
|
Keep trying to do the build until the error no longer occurs. We are working on the issue. The build3 server is working fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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