Support Board
Date/Time: Mon, 04 May 2026 07:26:54 +0000
connection error from service
View Count: 14
| [2026-05-04 03:35:28] |
| Historical_11 - Posts: 3 |
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I'm getting a "Connection error message from service: Teton CME Routing connection error: no trade account assigned." i had wthdrawn all of my money last week. not sure if that has anything to do with it but have recently funded my account again but i still can't trade. im able to get data through "SC Data" but i can't get data or trade with Teton order routing. please help. im current on my payments and data service fees |
| [2026-05-04 05:46:40] |
| Sierra_Chart Engineering - Posts: 23676 |
|
Contact your broker about this. Make sure your account is active on Teton order routing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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