Support Board
Date/Time: Wed, 22 Apr 2026 01:12:27 +0000
Orders not being placed when pressing sell or buy on appex account
View Count: 18
| [2026-04-21 18:07:20] |
| User164281 - Posts: 1 |
|
Dear Support team, I hope you are doing great. I have problems when placing positions on my Apex-Account. I have a live account over Stage5 with Dorman and get live data. I have connected my appex account with Sierrachart according to the guidness of Sierrachart. It worked, I am connnected and I get live data. But when I press sell or buy, nothing happens. Could you please guide me on how to solve this problem? Thank you very much in advance. For further questions please do not hesitate to contact me. Kind regards from Germany Sayed Yahya Mirani |
| [2026-04-21 19:10:03] |
| Sierra_Chart Engineering - Posts: 23588 |
|
Do you see the order you submitted listed in the Trade Orders Window?: Trading Information Windows: Trade Orders Window If so, what is the Status of the order? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: