Support Board
Date/Time: Sat, 06 Jun 2026 11:22:40 +0000
Not able to trade ES
View Count: 157
| [2026-04-21 17:30:23] |
| rajeshkumar5672 - Posts: 8 |
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Hi I am on a Apex account, and I was trading today. I was trading perfectly fine until I tried to place a new trade on ES and now all of a sudden it says client child and my entry says "held." I've never had this issue before and cant seem to find a fix. I am still able to trade CL but ES is not working. Apex says that this is not something on their end, so I am very confused and looking for some help thank you.
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| [2026-04-21 19:17:28] |
| Sierra_Chart Engineering - Posts: 23945 |
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What is the Order Type of the entry order? You can see this in the Trade Orders Window: Trading Information Windows: Trade Orders Window And what is the Time in Force of the entry order? You can also see this in the Trade Orders Window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-24 11:38:40] |
| rajeshkumar5672 - Posts: 8 |
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The order type is 'Market'. the time force simply says 'Send order at time: 00.00.00'. for status i get 'Held' for the entry and 'pedning child-client' for SL and TP. I don't understand if i did something or what is happening as I can still trade CL perectly fine. |
| [2026-04-24 11:46:38] |
| rajeshkumar5672 - Posts: 8 |
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Hi I fixed it. I fatfingered the time force from day to send order at time. thank you for the quick help |
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