Support Board

• Support Board |
• Search Board |
• Control Panel |
• View My Posts / Threads |
• Direct Messages

Date/Time: Fri, 05 Jun 2026 21:18:53 +0000

Denali Historical Data with Rithmic Trade Service Setting

View Count: 156

[Page 1 of 1] First Page -- 1 -- Last Page

[2026-04-20 23:00:25] #1 [Go To First Post]
User845712 - Posts: 10
I am trying to load a daily(historical) chart for NQ to see data going back 20+ years. I currently use Rithmic Direct - DTC as the "Current Selected Service" under Data/Trade Service Settings. It is my understanding that I can still use Denali historical data with Rithmic as my trade service as long as 1. Market Data Username and Password are blank 2. Data/Trade Service Settings>Common Settings> Common Other Settings>Allow Support for Sierra Chart Data Feeds is set to "YES". When I load a daily chart for NQ with these settings, I can only see data back to 2020. Im assuming that this is because data is being pulled from Rithmic instead of Denali. When I change "Current Selected Service" to "SC Data" I can then see data on my daily chart all the way to the year 2000 and beyond. I have my chart settings>Data Limiting - Number of Days to Load set to 5250, and Symbol>Continuous Contract set to Continuous Futures Contract - Volume Based Rollover. I know other users have been able to successfully use this setup, but I cant figure it out. Appreciate any help you can provide.
0 Thank you
1.png / V - Attached On 2026-04-20 22:58:19 UTC - Size: 10.89 KB - 36 views 3.png / V - Attached On 2026-04-20 22:59:01 UTC - Size: 41.37 KB - 39 views 2.png / V - Attached On 2026-04-20 22:59:08 UTC - Size: 28.84 KB - 34 views

[2026-04-21 18:40:00] #2 [Go To First Post]
John - SC Support - Posts: 46532
The reason you can only go back to 2020 when connected to Rithmic is due to the single digit year that Rithmic uses in their symbols. Due to this, you are limited to just 5 years of historical data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
1 Thank you

[2026-04-21 19:28:40] #3 [Go To First Post]
User845712 - Posts: 10
THanks for the response John. Are there any workarounds you could suggest, besides the obvious "Dont use Rithmic"?
0 Thank you

[2026-04-21 19:59:13] #4 [Go To First Post]
John - SC Support - Posts: 46532
There are no workarounds. Since it is a single digit year in the symbol, we limit the data to 5 years for Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
1 Thank you

[Page 1 of 1] First Page -- 1 -- Last Page