Support Board
Date/Time: Mon, 20 Apr 2026 20:43:01 +0000
Current Selected Service not connecting to IBKR
View Count: 21
| [2026-04-20 15:01:48] |
| User324251 - Posts: 3 |
|
Hi, once a month I will change my selected service from SC to IBKR to enjoy lower-priced CME exchange fees. I have always been able to connect to IBKR but this time I am unable to do so. 2026-04-20 10:42:08.955 | Trade activity files set size: 359 2026-04-20 10:42:09.132 | Reading Internal Order ID file. 2026-04-20 10:42:09.139 | Reading Trade Orders file. 2026-04-20 10:42:09.145 | Reading Trade Positions file. 2026-04-20 10:42:09.151 | Reading Trade Account Data files. 2026-04-20 10:42:09.152 | Software version: 2670 64-bit 2026-04-20 10:42:09.152 | Safe Mode enabled 2026-04-20 10:42:09.152 | Primary Thread ID: 50616 2026-04-20 10:42:09.152 | Usage end date: 2026-05-20 2026-04-20 10:42:09.152 | Enabled for: Advanced Features 2. 2026-04-20 10:42:09.152 | Enabled for: Sierra Chart Historical Data Service. 2026-04-20 10:42:09.152 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-04-20 10:42:09.152 | Enabled for: Delayed Denali Exchange Data Feed. 2026-04-20 10:42:09.152 | Enabled for exchange2: CME 2026-04-20 10:42:09.152 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-04-20 10:42:09.152 | Current selected Data/Trading service: SC Data - All Services 2026-04-20 10:42:09.152 | Custom symbol settings values: enabled 2026-04-20 10:42:09.152 | Chart Update Interval: 50 2026-04-20 10:42:09.152 | Intraday Data Storage Time Unit: 0 2026-04-20 10:42:09.152 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2026-04-20 10:42:09.152 | 2026-04-20 14:42:09 Local computer time in UTC 2026-04-20 10:42:09.152 | 2026-04-20 10:42:09 Local computer time in SC Time Zone 2026-04-20 10:42:09.152 | 2026-04-20 14:42:03 Server time in UTC 2026-04-20 10:42:09.152 | Local computer UTC time and Server UTC time difference: 3 seconds. 2026-04-20 10:42:09.152 | Program path: C:\Users\sharm\Downloads\SierraChart2635\ 2026-04-20 10:42:09.152 | Data Files path: C:\Users\sharm\Downloads\SierraChart2635\Data\ 2026-04-20 10:42:09.153 | OS Version Number: 10.0 2026-04-20 10:42:09.153 | Locale Setting: C 2026-04-20 10:42:09.153 | DLLs: UserContributedStudies_64.dll 2026-04-20 10:42:09.153 | Allowed protected custom studies: 2026-04-20 10:42:09.153 | Crash reporter started: true 2026-04-20 10:42:09.153 | 2026-04-20 10:42:09.174 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-04-20 10:42:09.221 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-04-20 10:42:09.465 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-04-20 10:42:09.465 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-04-20 10:42:09.925 | Received 5 login tokens. 2026-04-20 10:42:10.215 | Symbol settings MD5 received. Request ID: 1. 2026-04-20 10:42:10.215 | Symbol settings are up-to-date for scdataallservices. 2026-04-20 10:42:11.678 | Requested user files to download. 2026-04-20 10:42:13.673 | 2026-04-20 10:42:13.674 | SC Data - All Services | Connected to server complete. 2026-04-20 10:42:13.674 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-04-20 10:42:13.674 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-04-20 10:42:16.896 | Files to Open on Startup | Opening file: 20.10.25.Main Setup.cht 2026-04-20 10:42:16.954 | ESM26-CME 1 Min #1 | Reloading chart. 2026-04-20 10:42:16.982 | ESM26-CME 5.00 Range #5 | Reloading chart. 2026-04-20 10:42:17.029 | ESM26-CME 10.00 Range #6 | Reloading chart. 2026-04-20 10:42:17.068 | ESM26-CME 0.50 Range #4 | Reloading chart. 2026-04-20 10:42:17.111 | ESM26-CME 5 Min #3 | Reloading chart. 2026-04-20 10:42:17.141 | GCM26-COMEX 90 Min #2 | Reloading chart. 2026-04-20 10:42:17.155 | Files to Open on Startup | Opening file: 14.11.Main Setup.cht 2026-04-20 10:42:17.228 | ESM26-CME 1 Min #3 | Reloading chart. 2026-04-20 10:42:17.317 | ESM26-CME #2 | Reloading chart. 2026-04-20 10:42:17.400 | Mapping ESM26-CME to ESM26. Service code: cme 2026-04-20 10:42:17.400 | Using symbol data fast lookup vector 2026-04-20 10:42:17.400 | Delayed Data Feed | Starting real-time market data updates for: ESM26-CME (ESM26). ID: 1 Service code: cme 2026-04-20 10:42:17.404 | Delayed Data Feed | Connecting to the server ds45.sierracharts.com. Port 10043 2026-04-20 10:42:17.408 | Delayed Data Feed | Requesting security definition data for: ESM26-CME (ESM26). ID: 1 2026-04-20 10:42:17.408 | Starting DelayedDownloadMonitoringTimer 2026-04-20 10:42:17.408 | Starting HDTimeoutTimer 2026-04-20 10:42:17.409 | Added historical Intraday data request for ESM26-CME to the queue. 2026-04-20 10:42:17.409 | Intraday data recording state for symbol ESM26-CME is set to download 'Pending'. 2026-04-20 10:42:17.413 | Triggering next historical data download in queue. 2026-04-20 10:42:17.414 | Delaying start of download for ESM26-CME. 2026-04-20 10:42:17.424 | DTC Client socket (1) | Creating socket. 2026-04-20 10:42:17.424 | DTC Client socket (1) | New receive buffer size: 0 2026-04-20 10:42:17.424 | DTC Client socket (1) | Connecting to IP: 146.88.135.98. 2026-04-20 10:42:17.435 | Requesting market depth updates for: ESM26-CME if supported. NumLevels=100 2026-04-20 10:42:17.435 | Starting DelayedDownloadMonitoringTimer 2026-04-20 10:42:17.435 | Starting HDTimeoutTimer 2026-04-20 10:42:17.435 | Added historical Market Depth data request for ESM26-CME to the queue. 2026-04-20 10:42:17.435 | Market depth data recording state for symbol ESM26-CME is set to download 'Pending'. 2026-04-20 10:42:17.438 | Triggering next historical data download in queue. 2026-04-20 10:42:17.438 | HD Request # 1 | Downloading Market Depth data for ESM26-CME. Service: cme.marketdepth. 2026-04-20 10:42:17.461 | HD Request # 1 | Download start date-time: 2026-04-18 00:29:52.021853. 2026-04-20 10:42:17.462 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2026-04-20 10:42:17.471 | Socket (2) | Creating socket. 2026-04-20 10:42:17.471 | Socket (2) | New receive buffer size: 0 2026-04-20 10:42:17.471 | Socket (2) | Connecting to IP: 67.214.125.5. 2026-04-20 10:42:17.474 | Mapping GCM26-COMEX to GCM26. Service code: comex 2026-04-20 10:42:17.474 | Delayed Data Feed | Starting real-time market data updates for: GCM26-COMEX (GCM26). ID: 2 Service code: comex 2026-04-20 10:42:17.474 | Delayed Data Feed | Requesting security definition data for: GCM26-COMEX (GCM26). ID: 2 2026-04-20 10:42:17.474 | Added historical Intraday data request for GCM26-COMEX to the queue. 2026-04-20 10:42:17.474 | Intraday data recording state for symbol GCM26-COMEX is set to download 'Pending'. 2026-04-20 10:42:17.474 | Triggering next historical data download in queue. 2026-04-20 10:42:17.501 | Delayed Data Feed | Network connection to server complete. 2026-04-20 10:42:17.501 | Delayed Data Feed | Starting socket receive thread. 2026-04-20 10:42:17.501 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-04-20 10:42:17.611 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-04-20 10:42:17.611 | Delayed Data Feed | Sending logon request message. 2026-04-20 10:42:17.711 | Delayed Data Feed | Received logon response. 2026-04-20 10:42:17.711 | Delayed Data Feed | Server Name: RealTimeServer. 2026-04-20 10:42:17.711 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-04-20 10:42:17.711 | Delayed Data Feed | Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2026-04-20 10:42:17.711 | Delayed Data Feed | Failed connections: 1 2026-04-20 10:42:17.711 | Delayed Data Feed | Waiting for socket receive thread to end 2026-04-20 10:42:17.712 | DTC Client socket (1) | CloseSocket call. 2026-04-20 10:42:17.712 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-20 10:42:17.712 | Delayed Data Feed | Disconnected from the server. 2026-04-20 10:42:17.712 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2026-04-20 10:42:17.793 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-20 10:42:17.793 | DTC Client socket (1) | Closed. 2026-04-20 10:42:17.984 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-04-20 10:42:17.984 | HD Request # 1 | Sending historical data logon request message. 2026-04-20 10:42:18.021 | GCM26-COMEX[M] 90 Min #2 | Chart data loading complete. 2026-04-20 10:42:18.055 | ESM26-CME[M] #2 | StartDateTimeForLoadingOrderFills: 2026-04-03 00:00:00 2026-04-20 10:42:18.062 | ESM26-CME[M] #2 | Chart data loading complete. 2026-04-20 10:42:18.137 | ESM26-CME[M] 5.00 Range #5 | Chart data loading complete. 2026-04-20 10:42:18.218 | ESM26-CME[M] 10.00 Range #6 | Chart data loading complete. 2026-04-20 10:42:18.272 | HD Request # 1 | Requesting market depth data. Start date-time: 2026-04-18 00:29:52. Symbol: ESM26 2026-04-20 10:42:18.528 | HD Request # 1 | Decompressing data. 2026-04-20 10:42:18.791 | HD Request # 1 | Receiving market depth data for ESM26-CME starting at 2026-04-18 00:29:55.129493 2026-04-20 10:42:18.793 | HD Request # 1 | Timestamp of first market depth data file record written: 2026-04-18 00:29:55.129493. 2026-04-20 10:42:19.341 | ESM26-CME[M] 1 Min #3 | Chart data loading complete. 2026-04-20 10:42:22.708 | Delayed Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10043 2026-04-20 10:42:22.718 | DTC Client socket (1) | Creating socket. 2026-04-20 10:42:22.718 | DTC Client socket (1) | New receive buffer size: 0 2026-04-20 10:42:22.718 | DTC Client socket (1) | Connecting to IP: 64.152.155.18. 2026-04-20 10:42:22.956 | Delayed Data Feed | Network connection to server complete. 2026-04-20 10:42:22.956 | Delayed Data Feed | Starting socket receive thread. 2026-04-20 10:42:22.956 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-04-20 10:42:23.208 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-04-20 10:42:23.208 | Delayed Data Feed | Sending logon request message. 2026-04-20 10:42:23.869 | Delayed Data Feed | Received logon response. 2026-04-20 10:42:23.869 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-04-20 10:42:23.869 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-04-20 10:42:23.869 | Delayed Data Feed | Successfully connected. 2026-04-20 10:42:23.869 | Delayed Data Feed | Trading is not supported. 2026-04-20 10:42:23.869 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-04-20 10:42:23.870 | Delayed Data Feed | Restarting real-time data updates for symbol: ESM26-CME -> ESM26. Market Depth data restarted. 2026-04-20 10:42:23.870 | Delayed Data Feed | Restarting real-time data updates for symbol: GCM26-COMEX -> GCM26 2026-04-20 10:42:24.225 | ESM26-CME[M] 1 Min #1 | Chart data loading complete. 2026-04-20 10:42:24.225 | Delayed Data Feed | Clearing market depth for ESM26-CME 2026-04-20 10:42:24.231 | Delayed Data Feed | Setting external service identifier for symbol ESM26-CME to 42140864 2026-04-20 10:42:24.231 | Delayed Data Feed | Received security definition for symbol ESM26-CME 2026-04-20 10:42:24.231 | Delayed Data Feed | Setting external service identifier for symbol GCM26-COMEX to 19181 2026-04-20 10:42:24.231 | Delayed Data Feed | Received security definition for symbol GCM26-COMEX 2026-04-20 10:42:24.375 | ESM26-CME[M] 5 Min #3 | Chart data loading complete. 2026-04-20 10:42:26.008 | Loading market depth data. 2026-04-20 10:42:26.685 | Loaded depth data records for ESM26-CME 2026-04-07 from 2026-04-07 16:59:58.798000 to 2026-04-07 19:59:59.756000. 2026-04-20 10:42:28.632 | Loaded depth data records for ESM26-CME 2026-04-08 from 2026-04-07 20:00:00.000000 to 2026-04-08 19:59:59.996000. 2026-04-20 10:42:29.408 | HD Request # 2 | Downloading Intraday chart data for ESM26-CME to the file ESM26-CME.scid. Service: cme 2026-04-20 10:42:29.409 | HD Request # 2 | Download start date-time: 2026-04-17 16:59:58.000000. File last date-time: 2026-04-17 16:59:58.639000 2026-04-20 10:42:29.409 | HD Request # 2 | Using server: ds28.sierracharts.com port 10149 2026-04-20 10:42:29.409 | Socket (3) | Creating socket. 2026-04-20 10:42:29.409 | Socket (3) | New receive buffer size: 0 2026-04-20 10:42:29.409 | Socket (3) | Connecting to IP: 67.214.125.5. 2026-04-20 10:42:29.919 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-04-20 10:42:29.919 | HD Request # 2 | Sending historical data logon request message. 2026-04-20 10:42:30.003 | Loaded depth data records for ESM26-CME 2026-04-09 from 2026-04-08 20:00:00.000000 to 2026-04-09 19:59:59.955000. 2026-04-20 10:42:30.175 | HD Request # 2 | Requesting Intraday data. Start date-time: 2026-04-17 16:59:58. Record interval: 0. Symbol: ESM26 2026-04-20 10:42:30.432 | HD Request # 2 | Decompressing data. 2026-04-20 10:42:30.696 | HD Request # 2 | Receiving Intraday data for ESM26-CME starting at 2026-04-17 16:59:58.315000 2026-04-20 10:42:31.093 | Loaded depth data records for ESM26-CME 2026-04-10 from 2026-04-09 20:00:00.000000 to 2026-04-10 17:00:00.064000. 2026-04-20 10:42:31.111 | Loaded depth data records for ESM26-CME 2026-04-11 from 2026-04-11 00:36:43.435284 to 2026-04-11 15:00:29.918772. 2026-04-20 10:42:31.213 | Loaded depth data records for ESM26-CME 2026-04-12 from 2026-04-12 09:21:59.953000 to 2026-04-12 19:59:59.995000. 2026-04-20 10:42:31.734 | HD Request # 2 | Timestamp of first Intraday data file record written: 2026-04-19 18:00:00.000000. 2026-04-20 10:42:32.562 | Loaded depth data records for ESM26-CME 2026-04-13 from 2026-04-12 20:00:00.005000 to 2026-04-13 19:59:59.991000. 2026-04-20 10:42:33.532 | Loaded depth data records for ESM26-CME 2026-04-14 from 2026-04-13 20:00:00.000000 to 2026-04-14 19:59:59.949000. 2026-04-20 10:42:34.605 | Socket (3) | CloseSocket call. 2026-04-20 10:42:34.605 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-04-20 10:42:34.605 | Historical data download thread signaled to stop. 2026-04-20 10:42:34.606 | HD Request # 2 | Received 362287 Intraday data records from 2026-04-17 16:59:58.315000 to 2026-04-20 10:32:29.683000 (2.7 days. Delay: 10.1 minutes) and wrote 362284 records for ESM26-CME 2026-04-20 10:42:34.624 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2026-04-20 14:32:29.683000 2026-04-20 10:42:34.624 | HD Request # 2 | Completion time: 5s. 2026-04-20 10:42:34.624 | HD Request # 2 | Intraday data download complete for ESM26-CME. Unique request ID: 1 2026-04-20 10:42:34.624 | Removing historical data download ID 1. 2026-04-20 10:42:34.624 | Real-time Intraday chart data file updates started for ESM26-CME 2026-04-20 10:42:34.624 | Intraday chart data file opened for ESM26-CME 2026-04-20 10:42:34.624 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-04-20 10:42:34.624 | 2026-04-20 10:42:34.624 | Triggering next historical data download in queue. 2026-04-20 10:42:34.624 | HD Request # 3 | Downloading Intraday chart data for GCM26-COMEX to the file GCM26-COMEX.scid. Service: comex 2026-04-20 10:42:34.625 | HD Request # 3 | Download start date-time: 2026-04-17 16:59:58.000000. File last date-time: 2026-04-17 16:59:58.794002 2026-04-20 10:42:34.625 | HD Request # 3 | Using server: ds32.sierracharts.com port 10150 2026-04-20 10:42:34.640 | Socket (4) | Creating socket. 2026-04-20 10:42:34.640 | Socket (4) | New receive buffer size: 0 2026-04-20 10:42:34.640 | Socket (4) | Connecting to IP: 69.39.70.248. 2026-04-20 10:42:34.825 | Loaded depth data records for ESM26-CME 2026-04-15 from 2026-04-14 20:00:00.000000 to 2026-04-15 19:59:59.841000. 2026-04-20 10:42:34.860 | Socket (3) | Socket gracefully closed by remote side. 2026-04-20 10:42:34.861 | Socket (3) | Closed. 2026-04-20 10:42:35.088 | Opened cached Intraday file: C:\Users\sharm\Downloads\SierraChart2635\Data\ESM26-CME.scid. Thread ID: 51968 2026-04-20 10:42:35.157 | HD Request # 3 | Setting DTC encoding to Binary VLS 2026-04-20 10:42:35.157 | HD Request # 3 | Sending historical data logon request message. 2026-04-20 10:42:35.448 | HD Request # 3 | Requesting Intraday data. Start date-time: 2026-04-17 16:59:58. Record interval: 0. Symbol: GCM26 2026-04-20 10:42:35.706 | HD Request # 3 | Decompressing data. 2026-04-20 10:42:36.168 | Loaded depth data records for ESM26-CME 2026-04-16 from 2026-04-15 20:00:00.000000 to 2026-04-16 19:59:59.996000. 2026-04-20 10:42:36.232 | HD Request # 3 | Receiving Intraday data for GCM26-COMEX starting at 2026-04-17 16:59:58.474000 2026-04-20 10:42:37.225 | Loaded depth data records for ESM26-CME 2026-04-17 from 2026-04-16 20:00:00.000000 to 2026-04-17 12:48:56.777321. 2026-04-20 10:42:37.347 | HD Request # 3 | Timestamp of first Intraday data file record written: 2026-04-19 18:00:00.000000. 2026-04-20 10:42:37.359 | ESM26-CME[M] 0.50 Range #4 | Chart data loading complete. 2026-04-20 10:42:37.370 | Enabling compression for file: C:\Users\sharm\Downloads\SierraChart2635\Data\MarketDepthData\ESM26-CME.2026-04-19.depth 2026-04-20 10:42:37.527 | Enabling compression for file: C:\Users\sharm\Downloads\SierraChart2635\Data\MarketDepthData\ESM26-CME.2026-04-20.depth 2026-04-20 10:42:38.259 | Socket (4) | CloseSocket call. 2026-04-20 10:42:38.259 | Socket (4) | Shutdown started. Waiting for graceful close. 2026-04-20 10:42:38.259 | Historical data download thread signaled to stop. 2026-04-20 10:42:38.259 | HD Request # 3 | Received 80247 Intraday data records from 2026-04-17 16:59:58.474000 to 2026-04-20 10:32:28.479000 (2.7 days. Delay: 10.2 minutes) and wrote 80241 records for GCM26-COMEX 2026-04-20 10:42:38.267 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2026-04-20 14:32:28.479000 2026-04-20 10:42:38.267 | HD Request # 3 | Completion time: 4s. 2026-04-20 10:42:38.267 | HD Request # 3 | Intraday data download complete for GCM26-COMEX. Unique request ID: 3 2026-04-20 10:42:38.267 | Removing historical data download ID 3. 2026-04-20 10:42:38.267 | Real-time Intraday chart data file updates started for GCM26-COMEX 2026-04-20 10:42:38.267 | Intraday chart data file opened for GCM26-COMEX 2026-04-20 10:42:38.267 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2026-04-20 10:42:38.267 | 2026-04-20 10:42:38.267 | No download requests in the queue to start downloads for. 2026-04-20 10:42:38.521 | Socket (4) | Socket gracefully closed by remote side. 2026-04-20 10:42:38.521 | Socket (4) | Closed. 2026-04-20 10:42:39.461 | Opened cached Intraday file: C:\Users\sharm\Downloads\SierraChart2635\Data\GCM26-COMEX.scid. Thread ID: 51968 2026-04-20 10:42:54.265 | Socket (2) | CloseSocket call. 2026-04-20 10:42:54.265 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-04-20 10:42:54.266 | Historical data download thread signaled to stop. 2026-04-20 10:42:54.266 | HD Request # 1 | Received 5357802 Market Depth data records from 2026-04-18 00:29:55.129493 to 2026-04-20 10:32:49.999000 (2.4 days. Delay: 10.1 minutes) and wrote 5357802 records for ESM26-CME 2026-04-20 10:42:54.266 | HD Request # 1 | Completion time: 37s. 2026-04-20 10:42:54.266 | HD Request # 1 | Market Depth data download complete for ESM26-CME. Unique request ID: 2 2026-04-20 10:42:54.266 | Removing historical data download ID 2. 2026-04-20 10:42:54.266 | Real-time market depth file updates started for ESM26-CME 2026-04-20 10:42:54.279 | Opened cached Depth file: C:\Users\sharm\Downloads\SierraChart2635\Data\MarketDepthData\ESM26-CME.2026-04-20.depth 2026-04-20 10:42:54.279 | ESM26-CME[M] 1 Min #1 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | ESM26-CME[M] 5.00 Range #5 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | ESM26-CME[M] 10.00 Range #6 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | ESM26-CME[M] 5 Min #3 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | ESM26-CME[M] 1 Min #3 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | ESM26-CME[M] #2 | Flagging to reload Intraday data on market depth download completion. 2026-04-20 10:42:54.280 | 2026-04-20 10:42:54.280 | No download requests in the queue to start downloads for. 2026-04-20 10:42:54.286 | ESM26-CME[M] 10.00 Range #6 | Reloading chart. 2026-04-20 10:42:54.289 | ESM26-CME[M] 5.00 Range #5 | Reloading chart. 2026-04-20 10:42:54.294 | ESM26-CME[M] 1 Min #3 | Reloading chart. 2026-04-20 10:42:54.323 | ESM26-CME[M] 5 Min #3 | Reloading chart. 2026-04-20 10:42:54.329 | ESM26-CME[M] #2 | Reloading chart. 2026-04-20 10:42:54.362 | Opened cached Depth file: C:\Users\sharm\Downloads\SierraChart2635\Data\MarketDepthData\ESM26-CME.2026-04-20.depth 2026-04-20 10:42:54.388 | ESM26-CME[M] 1 Min #1 | Reloading chart. 2026-04-20 10:42:54.417 | ESM26-CME[M] 10.00 Range #6 | Chart data loading complete. 2026-04-20 10:42:54.419 | ESM26-CME[M] 5.00 Range #5 | Chart data loading complete. 2026-04-20 10:42:54.445 | ESM26-CME[M] #2 | StartDateTimeForLoadingOrderFills: 2026-04-06 00:00:00 2026-04-20 10:42:54.449 | ESM26-CME[M] #2 | Chart data loading complete. 2026-04-20 10:42:54.522 | Socket (2) | Socket gracefully closed by remote side. 2026-04-20 10:42:54.522 | Socket (2) | Closed. 2026-04-20 10:42:54.977 | ESM26-CME[M] 1 Min #3 | Chart data loading complete. 2026-04-20 10:42:59.976 | ESM26-CME[M] 1 Min #1 | Chart data loading complete. 2026-04-20 10:43:00.036 | ESM26-CME[M] 5 Min #3 | Chart data loading complete. 2026-04-20 10:46:07.684 | Delayed Data Feed | Waiting for socket receive thread to end 2026-04-20 10:46:07.685 | DTC Client socket (1) | CloseSocket call. 2026-04-20 10:46:07.685 | DTC Client socket (1) | Max send buffers used during socket life: 3 2026-04-20 10:46:07.685 | DTC Client socket (1) | Max send buffer size during socket life: 178 2026-04-20 10:46:07.685 | Delayed Data Feed | Disconnected from the server. 2026-04-20 10:46:07.685 | SC Data - All Services | Disconnected. | Number times message added: 1 2026-04-20 10:46:07.685 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-20 10:46:07.754 | Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 2. 2026-04-20 10:46:07.754 | Current selected Data/Trading service: Interactive Brokers 2026-04-20 10:46:08.208 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-20 10:46:08.208 | DTC Client socket (1) | Closed. 2026-04-20 10:46:08.695 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:08.749 | ES-202606-CME[M] 5.00 Range #5 | Reloading chart. 2026-04-20 10:46:08.759 | GC-202606-COMEX[M] 90 Min #2 | Reloading chart. 2026-04-20 10:46:08.774 | ES-202606-CME[M] #2 | Reloading chart. 2026-04-20 10:46:08.778 | GC-202606-COMEX[M] 90 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\sharm\Downloads\SierraChart2635\Data\GC-202606-COMEX.scid 2026-04-20 10:46:08.778 | GC-202606-COMEX[M] 90 Min #2 | Chart data loading complete. 2026-04-20 10:46:08.781 | ES-202606-CME[M] 5 Min #3 | Reloading chart. 2026-04-20 10:46:08.787 | ES-202606-CME[M] 1 Min #1 | Reloading chart. 2026-04-20 10:46:14.827 | ES-202606-CME[M] 0.50 Range #4 | Reloading chart. 2026-04-20 10:46:14.830 | Symbol settings MD5 received. Request ID: 2. 2026-04-20 10:46:14.831 | Requested symbol settings for service code interactive_brokers.trading. Request ID: 3. 2026-04-20 10:46:14.832 | ES-202606-CME[M] #2 | StartDateTimeForLoadingOrderFills: 2026-03-04 00:00:00 2026-04-20 10:46:14.835 | ES-202606-CME[M] #2 | Chart data loading complete. 2026-04-20 10:46:14.837 | ES-202606-CME[M] 5.00 Range #5 | Chart data loading complete. 2026-04-20 10:46:14.847 | ES-202606-CME[M] 5 Min #3 | Chart data loading complete. 2026-04-20 10:46:14.852 | ES-202606-CME[M] 1 Min #1 | Chart data loading complete. 2026-04-20 10:46:14.857 | ES-202606-CME[M] 10.00 Range #6 | Reloading chart. 2026-04-20 10:46:14.864 | ES-202606-CME[M] 1 Min #3 | Reloading chart. 2026-04-20 10:46:14.880 | 2026-04-20 10:46:14.880 | Interactive Brokers | Connecting to 127.0.0.1:7496 2026-04-20 10:46:14.880 | IB TWS socket (3) | Creating socket. 2026-04-20 10:46:14.880 | IB TWS socket (3) | New receive buffer size: 0 2026-04-20 10:46:14.880 | IB TWS socket (3) | Connecting to IP: 127.0.0.1. 2026-04-20 10:46:15.148 | ES-202606-CME 10.00 Range #6 | Chart data loading complete. 2026-04-20 10:46:15.284 | ES-202606-CME 1 Min #3 | Chart data loading complete. 2026-04-20 10:46:15.451 | Loading market depth data. 2026-04-20 10:46:15.465 | ES-202606-CME 0.50 Range #4 | Chart data loading complete. 2026-04-20 10:46:16.436 | Symbol settings received. Request ID: 3. 2026-04-20 10:46:16.911 | IB TWS socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2026-04-20 10:46:16.911 | IB TWS socket (3) | CloseSocket call. 2026-04-20 10:46:16.911 | Interactive Brokers | Failed to connect to the data and trade server. * 2026-04-20 10:46:16.911 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2026-04-20 10:46:16.911 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-20 10:46:16.911 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:16.911 | IB TWS socket (3) | Closed. 2026-04-20 10:46:16.933 | IB TWS socket (0) | CloseSocket call. 2026-04-20 10:46:16.933 | Interactive Brokers | Disconnected. 2026-04-20 10:46:16.933 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:18.929 | 2026-04-20 10:46:18.929 | Interactive Brokers | Connecting to 127.0.0.1:7496 2026-04-20 10:46:18.930 | IB TWS socket (1) | Creating socket. 2026-04-20 10:46:18.930 | IB TWS socket (1) | New receive buffer size: 0 2026-04-20 10:46:18.930 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2026-04-20 10:46:20.963 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2026-04-20 10:46:20.963 | IB TWS socket (1) | CloseSocket call. 2026-04-20 10:46:20.963 | Interactive Brokers | Failed to connect to the data and trade server. * 2026-04-20 10:46:20.963 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2026-04-20 10:46:20.963 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-20 10:46:20.963 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:20.963 | IB TWS socket (1) | Closed. 2026-04-20 10:46:20.978 | IB TWS socket (0) | CloseSocket call. 2026-04-20 10:46:20.978 | Interactive Brokers | Disconnected. 2026-04-20 10:46:20.978 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:22.973 | 2026-04-20 10:46:22.973 | Interactive Brokers | Connecting to 127.0.0.1:7496 2026-04-20 10:46:22.974 | IB TWS socket (1) | Creating socket. 2026-04-20 10:46:22.974 | IB TWS socket (1) | New receive buffer size: 0 2026-04-20 10:46:22.974 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2026-04-20 10:46:25.006 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2026-04-20 10:46:25.007 | IB TWS socket (1) | CloseSocket call. 2026-04-20 10:46:25.007 | Interactive Brokers | Failed to connect to the data and trade server. * 2026-04-20 10:46:25.007 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2026-04-20 10:46:25.007 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-20 10:46:25.007 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:25.007 | IB TWS socket (1) | Closed. 2026-04-20 10:46:25.022 | IB TWS socket (0) | CloseSocket call. 2026-04-20 10:46:25.022 | Interactive Brokers | Disconnected. 2026-04-20 10:46:25.022 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:27.030 | 2026-04-20 10:46:27.031 | Interactive Brokers | Connecting to 127.0.0.1:7496 2026-04-20 10:46:27.031 | IB TWS socket (1) | Creating socket. 2026-04-20 10:46:27.031 | IB TWS socket (1) | New receive buffer size: 0 2026-04-20 10:46:27.031 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2026-04-20 10:46:29.074 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2026-04-20 10:46:29.074 | IB TWS socket (1) | CloseSocket call. 2026-04-20 10:46:29.074 | Interactive Brokers | Failed to connect to the data and trade server. * 2026-04-20 10:46:29.074 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2026-04-20 10:46:29.074 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2026-04-20 10:46:29.074 | Select 'File >> Disconnect' to prevent further connection attempts. 2026-04-20 10:46:29.074 | IB TWS socket (1) | Closed. 2026-04-20 10:46:29.090 | IB TWS socket (0) | CloseSocket call. 2026-04-20 10:46:29.090 | Interactive Brokers | Disconnected. 2026-04-20 10:46:29.090 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. Date Time Of Last Edit: 2026-04-20 15:02:55
|
| [2026-04-20 15:18:16] |
| John - SC Support - Posts: 45705 |
|
With a recent release from Interactive Brokers, they have set the option in TWS for "Enable ActiveX and Socket Clients" to disabled. You need to re-enable this option. Refer to step #5 at the following link: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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