Support Board
Date/Time: Sat, 18 Apr 2026 10:50:34 +0000
Was charged three times for purchase
View Count: 26
| [2026-04-17 20:29:54] |
| JHert2103 - Posts: 2 |
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When purchasing my Sierra charts, it seems I got charged three times on my credit card. All three were for $116 dollars. I would like to be refunded for two of those as I activated the 11 software. Thank you!
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| [2026-04-17 20:47:32] |
| John - SC Support - Posts: 45686 |
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There is only a single payment of $116.00 to your account done on April 17, 2026 at 14:21:56 UTC. You can view the transactions for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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