Support Board
Date/Time: Fri, 17 Apr 2026 01:15:46 +0000
USDCNH realtime is not working
View Count: 48
| [2026-04-16 18:39:51] |
| swork - Posts: 6 |
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FXCM - USDCNH is not showing realtime data past September 2024 although FXCM still offers this symbol, is there a way to get this support added back into Sierra Chart?
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| [2026-04-16 21:20:14] |
| Sierra_Chart Engineering - Posts: 23522 |
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We are getting a rejection message from FXCM for this: 2026-03-03 17:30:02.041 | Symbol Error | USDCNH is unknown, unavailable, or improperly formatted. Received a Market Data Request Reject message. (MDReqID: MD33; RejectReason: 0) Reason: Unknown Symbol:: USD/CNH Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-16 22:31:26] |
| swork - Posts: 6 |
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That is unfortunate. Maybe they have deprecated this symbol. Thanks for checking
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