Support Board
Date/Time: Sun, 31 May 2026 22:22:26 +0000
Time/Sales height and spacing between one row to the next
View Count: 680
| [2026-04-15 21:50:58] |
| Island_Trader - Posts: 31 |
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I eliminated the grid is there a way to reduce the spacing between one row of time and sales to the next? Row height or something? I love this platform but this has been difficult to get my eyes past. There's just too much spacing between one row to the next. It's not bad when the market is moving nice and slow but when things really speed up, it's a problem. Everyone talks about how customizable this platform is, so I figured that I must be missing detail somewhere. Thank you in advance for your help. Date Time Of Last Edit: 2026-04-15 22:41:49
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| [2026-04-16 14:06:02] |
| John - SC Support - Posts: 46361 |
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There is not a way to control the spacing in between the lines in the Time and Sales window. The only option that could help with this is to change the font size for that window. Refer to the following: Graphics Settings: Time and Sales Window - (current font name) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-16 14:38:52] |
| Island_Trader - Posts: 31 |
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I tried that. It just includes a bigger gap. Whats the likelihood of a feature request. I’m guessing zero since it’s always been this way. The few tape traders I know won’t use the platform because of the janky gap ={ I’ll agree with them, it’s something to get used to but this platform is lightening fast! |
| [2026-04-16 14:56:08] |
| John - SC Support - Posts: 46361 |
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We have noted the request to have control over the spacing between lines in the time and sales window. We can not say when we would get to any particular request.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-16 05:00:22] |
| Island_Trader - Posts: 31 |
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Would it help if I posted a video of Sierra, Ninjatrader and ATAS tape side by side. While I’m new to Sierra, compared to other platforms I’m not sure you understand how hard it is to read the Sierra tape compared to other platforms.
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| [2026-05-16 18:30:03] |
| Sierra_Chart Engineering - Posts: 23902 |
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Adjust the Time and Sales Window Font: Graphics Settings: Fonts and Text Appearance We recommend, using a smaller size and a different font face (experiment with different ones). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-16 18:31:01
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| [2026-05-16 18:57:22] |
| Island_Trader - Posts: 31 |
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Edit: According to what I read Verdana and Tahoma are the tallest fonts. Those were tried at various sizes down to 8pt. I've tried that and also spent time in various discord and social media communities. What I realized is that I'm not alone. I spoke to several different programmers who are making work around programs to deal with a tape that cannot be read easily and it's not font size or face that's the problem. If that many people are putting that much effort into finding a work around for a poorly displaying tape then maybe the answer is request a tape that reads better. This is why I'm happy to display tapes from other vendors along with Sierra to showcase what I'm talking about. I primarily trade the tape and while every other aspect of this platform is so unbelievably over the top, I find the tape display completely sub-par and after conversations, I know I'm not alone. Completely aware it's not a small ask, just asking that at some point it's addressed and not overlooked. At the moment I'm using a tape from Ninjatrader or ATAS next to Sierra until a solution is found. I did show another programmer my setup with Ninjatrader tape next to my Sierra dom and he was surprised to find it readable where Sierra tape wasn't. Just to restate to you, I've tried every size and font, it doesn't help. Simply put, your competitors have a tape that is can be read easier as surprising as that is. Thank you again for your consideration to implement a more readable tape Date Time Of Last Edit: 2026-05-17 21:24:11
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| [2026-05-16 19:53:40] |
| Island_Trader - Posts: 31 |
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What I can't figure out is if it's the gap in between the rows of tape or if the tape from other software "slides" down VS moving data from point "A" to point "B". I know you had said a feature request had been submitted to reduce the gap between rows of tape. Hopefully if/when that takes effect it makes a huge difference. At the moment it's not the cost, it's the hassle of having to have two platforms going to take trades from. One of the programmers I spoke to said he's looking to try and make something. There has to be a fix to get this tape readable.
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| [2026-05-16 20:33:14] |
| Sierra_Chart Engineering - Posts: 23902 |
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This is very easy for us to solve, because we just need to give users direct control over this. Although when we look at the code there is just a two pixel margin on top and bottom of the font height. This is not very much especially on high resolution monitors which actually is a very tiny amount. We will make it user adjustable. That extra height allows for the grid which will be at least one pixel. This is why we suspect, it really has to do with, the particular font and the height of that font. The row height is primarily based on that. Which is a value from the operating system that Sierra Chart does not set directly. But you can indirectly compensate for this, by using a negative value, for the top and bottom margins. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-16 20:33:45
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| [2026-05-17 01:38:44] |
| Island_Trader - Posts: 31 |
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Is there a plan/release date for that? That would be amazing. As far as the second part, where would I be able to try using a negative value for the top and bottom margins? I'm desperate and would try anything at the moment.
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| [2026-05-17 02:30:45] |
| Island_Trader - Posts: 31 |
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Edit: Maybe a picture is worth a thousand words instead of a video. On the left Ninjatrader and on the right Sierra. That's a huge difference in spacing and ATAS is tighter than that. https://www.dropbox.com/scl/fi/jwyajei89cu9bxwwi6zrd/tape-side-by-side.png?rlkey=ueyll1e84535j5tb09ja3a86x&st=a6chtsnj&dl=0 Date Time Of Last Edit: 2026-05-17 20:19:57
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| [2026-05-17 18:49:36] |
| seandunaway - Posts: 393 |
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uhm, several of my friends and i trade literally only using the tape and we find sierrachart tape the best in the business. it's the fastest with fastest draws and least jitter and also has combine by price and type which is incredibly helpful. ninjatrader doesn't even come close just throwing that out there to balance this threads incorrect sentiment that "all tape traders dislike sierrachart's tape" Date Time Of Last Edit: 2026-05-18 22:00:21
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| [2026-05-17 19:52:25] |
| Island_Trader - Posts: 31 |
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Thank you for commenting. At a minimum the gaps between rows are as extremely wide making it difficult to read especially when the market is really moving. I'll take ATAS or Ninjatrader tape any day. What good is fast if you can't read it. Edit: The video above was removed and picture of the two tapes side by side was replaced. Unfortunately, Sierra tape is loose. According to the response from Sierra there's an easy fix and hope on the horizon. Godspeed on your journey in Topstep. Date Time Of Last Edit: 2026-05-17 20:24:01
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| [2026-05-18 04:03:52] |
| blt - Posts: 185 |
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... @seandunaway ... my apology to SIERRA CHART for this post but I really have an urge to respond to that poster ... ... when you post "three of us have made over six figures at topstep" does it mean all three or separately each of you superstars made SIX FIGURES ?! I am so glad that you guys RECOMMENDING and ENDORSING this platform's tape SIERRA CHART just waited for your endorsement !!! ... What a bloody bs ... NOTE 1: SIERRA CHART TAPE is simply perfect the way it is !!! thanks to DENALI feed !!! NOTE 2: NOBODY at topstep makes any figures including all other YT bs PROPS NOTE 3: STOP fishing for new retail trader wannabes ... ... My apology again to SIERRA CHART for taking part in this thread; couldn't avoid sentiment that is shameful reflection of comments on YT trading channels Leonardo |
| [2026-05-18 07:24:26] |
| seandunaway - Posts: 393 |
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i mean, someone somewhere is doing it, https://www.youtube.com/watch?v=PF15zCX-yLA&t=7173s anyway i think we agree on the actual argument of this thread which is, sierrachart tape is the best Date Time Of Last Edit: 2026-05-18 23:12:49
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| [2026-05-18 12:08:50] |
| Island_Trader - Posts: 31 |
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This platform is really good and the reason I'm not moving. However, nearly every platform out there except Sierra has a tape that is tighter and easier to read. I'm glad Sierra has an easy fix for the problem. Since 99% of platforms out there have a tighter tape and according to Sierra is a very easy fix, what's the big deal. Of the people I know trading the tape it doesn't work for them and IS the reason they don't trade with Sierra. Maybe more people would be here supporting the idea except they've maybe moved on to other platforms with a tighter tape. Since this is a fairly easy fix according to them, I'm looking forward to the solution. That's all I'm focused on. Best of luck in your trading. |
| [2026-05-18 14:12:59] |
| seandunaway - Posts: 393 |
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i have zero problem with a setting for vertical spacing. it just felt like an injustice that needed to be corrected when you repeatedly used this notion to sell your argument that every tape trader avoids sierrachart because of it's current tape which just isn't my experience. you didn't need to bring every tape trader into your request is all
Date Time Of Last Edit: 2026-05-18 22:03:25
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| [2026-05-18 14:34:48] |
| Island_Trader - Posts: 31 |
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The visual of their tape is subpar, every other platform out there has a tighter tape. That is a fact, because of this, that is what you get used to. It seems they also have an easy fix, also a fact. The gap is too big for me, it doesn't work for me or several people I had spoken with who have tried the platform. They no longer have accounts here and figured Sierra wouldn't fix the issue, I guess they were wrong as they have stated there's an easy fix. Great news! Sierra is lucky to have such a great ambassador with winnings from Topstep. Sorry I hurt your feelings, but I assure you the intention is just to figure out why their tape is so visually janky compared to other platforms. After all these are numbers printed on tape scrolling. Godspeed in your trading! |
| [2026-05-18 14:41:24] |
| seandunaway - Posts: 393 |
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yeah i take offense to you calling my tape subpar and janky, haha
Date Time Of Last Edit: 2026-05-18 14:45:01
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| [2026-05-18 18:33:06] |
| Island_Trader - Posts: 31 |
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It's interesting, I'm in here with hopefully a few professionals. While this IS a CUTHROAT business, encouragement to stick with it cost you nothing. There's no need to brag about what you have or haven't done however, a positive attitude when OTHERS are struggling is helpful. Best of luck in your trading and stay positive, it can be contagious =) |
| [2026-05-18 18:58:59] |
| kenjo - Posts: 11 |
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An ability to adjust spacing between rows would very much be helpful. I do find it a bit difficult to read when speed picks up.
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| [2026-05-19 22:58:30] |
| Island_Trader - Posts: 31 |
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Okay y'all win. I still don't like the gap between rows, but damn.... This tape is crazy good. Just like learning the tape you have to do it without distraction. I tossed the other tape on Monday leaving only Sierra. It gives an amazing read and flows like water... I turned the refresh rate faster and looking forward to trading tomorrow. Thanks for the tips and encouragement. |
| [2026-05-22 07:41:28] |
| Sierra_Chart Engineering - Posts: 23902 |
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We should be able to have this out at next week: Is there a plan/release date for that?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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