Support Board
Date/Time: Mon, 18 May 2026 18:05:45 +0000
Incorrect CME Professional Classification
View Count: 154
| [2026-04-02 00:20:28] |
| User296150 - Posts: 1 |
|
My account is currently classified as CME Professional, but I am a non-professional user. Because of this, I am unable to activate the correct Denali exchange data and am being shown professional exchange fees. Can you please update my CME classification to Non-Professional so I can activate the appropriate data feed? Thank you. |
| [2026-04-02 14:00:40] |
| John - SC Support - Posts: 46170 |
|
Please continue the conversation in the Account Support Ticket you created for this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1775088137354196785#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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