Support Board
Date/Time: Thu, 02 Apr 2026 01:53:21 +0000
Not able to click BUY/SELL on execution window
View Count: 20
| [2026-04-01 15:44:10] |
| User558370 - Posts: 13 |
|
This problem suddenly started today and is only for ES, not NQ If I click an order on the DOM , which is a limit order, I can get filled But when I hit BUY or SELL on the execution platform nothing happens It's not a size issue as I whittled it down to 1 MES and it's still not executing PLease see image attached, the bottom DOM is working but when I hit BUY/SELL when I want to place a market order, on the top execution window, there is no response from Sierra. |
 sierra not working.jpg / V - Attached On 2026-04-01 15:41:08 UTC - Size: 343.73 KB - 5 views Attachment Deleted. |
| [2026-04-01 17:29:13] |
| John - SC Support - Posts: 45436 |
|
The Trading Window is setup to enter a "Limit" order at a price of "0.00" when you select either the Buy or Sell buttons. In this case, either the order is being rejected, or it is actually being placed at a price of 0.00.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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