Support Board
Date/Time: Fri, 15 May 2026 17:00:04 +0000
Teton spread symbol rejected for trading
View Count: 253
| [2026-03-30 12:19:56] |
| S.B.Park - Posts: 3 |
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Hello Sierra Chart Support, I am using Teton routing through AMP. I can trade outright futures, but when I try to trade an exchange-listed calendar spread symbol, the order is rejected with: “Symbol not allowed by master firm account for trading.” AMP told me: “We built the back end, but you need to contact Sierra to complete. If you choose Teton, support is through Sierra.” Could you please advise whether anything still needs to be enabled or completed on the Sierra/Teton side for exchange-listed calendar spread symbols on my account? Thank you. |
| [2026-03-30 13:28:30] |
| Sierra_Chart Engineering - Posts: 23782 |
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What is the exact spread symbol? This will need to be enabled by AMP. We will let them know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-30 13:28:45
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| [2026-03-30 13:36:19] |
| S.B.Park - Posts: 3 |
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Hello, The exact spread symbol is: MCLK26-MCLM26.FUT_SPREAD.CME Also, I would like to clarify one thing: Will AMP need to enable each exchange-listed spread symbol individually every time, or can exchange-listed calendar spread symbols be enabled more generally for my account? I want to understand whether this is a one-time setup issue or whether I would need to request approval each time I want to trade a different spread symbol. Thank you. |
| [2026-03-30 18:27:31] |
| Sierra_Chart Engineering - Posts: 23782 |
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AMP can add all of the calendar spread symbols at once to your account and also to the master firm control account but that is up to them how they want to do this. But they do need to add them individually but it is not difficult. Or they might even be using what we call template accounts and they just need to add them to a template. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-30 18:27:44
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| [2026-03-31 15:26:45] |
| Sierra_Chart Engineering - Posts: 23782 |
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AMP has been contacted about this. Now whether they do anything in relation to what we have said, we do not know. If not, which is a possibility, there are other brokers you can use to trade spreads on Teton order routing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-31 15:27:02
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| [2026-03-31 15:55:31] |
| S.B.Park - Posts: 3 |
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Thanks for your help. Can I ask which brokers provide spreads on Teton? |
| [2026-03-31 18:05:50] |
| John - SC Support - Posts: 46151 |
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All the brokers that offer Teton have the ability to offer spread trading with Teton. It is up to the individual broker as to how they handle it, just like with AMP.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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