Support Board
Date/Time: Mon, 11 May 2026 13:59:48 +0000
cant trade through dom chart
View Count: 146
| [2026-03-27 09:03:17] |
| zakijohare - Posts: 2 |
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i can’t sim trade through my dom chart, but can sim trade on all other charts in chartbook, and see the positions/orders on the dom. this only started to occur after i finished replay mode on my dom chart.
Date Time Of Last Edit: 2026-03-27 17:46:58
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| [2026-03-27 14:26:44] |
| John - SC Support - Posts: 46034 |
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We are not understanding the issue. You are missing a "not" or two in your statement, but we do not know where, so we do not know what exactly is occurring.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-27 17:51:15] |
| zakijohare - Posts: 2 |
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Hello John, I’ve rectified the above statement, may I request to recieve help over team viewer. |
| [2026-03-27 19:14:05] |
| John - SC Support - Posts: 46034 |
|
When you try to place an order on the DOM, what occurs? What do you see? Is this in simulation mode or live? Also, after you do this, get us your Trade Service Log by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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