Support Board
Date/Time: Tue, 24 Mar 2026 16:35:28 +0000
软件运行停止
View Count: 20
| [2026-03-24 08:57:41] |
| User660904 - Posts: 49 |
|
2026-03-24 07:39:36.105 | Trade activity files set size: 672 2026-03-24 07:39:36.198 | Reading Internal Order ID file. 2026-03-24 07:39:36.199 | Reading Trade Orders file. 2026-03-24 07:39:36.202 | Reading Trade Positions file. 2026-03-24 07:39:36.202 | Reading Trade Account Data files. 2026-03-24 07:39:36.206 | Software version: 2891 64-bit 2026-03-24 07:39:36.206 | Primary Thread ID: 19744 2026-03-24 07:39:36.206 | Usage end date: 2026-05-01 2026-03-24 07:39:36.206 | Enabled for: Advanced Features 2. 2026-03-24 07:39:36.206 | Enabled for: Sierra Chart Historical Data Service. 2026-03-24 07:39:36.206 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-03-24 07:39:36.206 | Enabled for: Delayed Denali Exchange Data Feed. 2026-03-24 07:39:36.206 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-24 07:39:36.206 | Current selected Data/Trading service: SC Data 2026-03-24 07:39:36.206 | Custom symbol settings values: enabled 2026-03-24 07:39:36.206 | Chart Update Interval: 500 2026-03-24 07:39:36.206 | Intraday Data Storage Time Unit: 0 2026-03-24 07:39:36.206 | Time Zone: +00:00:00 (UTC+00) 2026-03-24 07:39:36.206 | 2026-03-24 07:39:36 Local computer time in UTC 2026-03-24 07:39:36.206 | 2026-03-24 07:39:36 Local computer time in SC Time Zone 2026-03-24 07:39:36.206 | Program path: C:\SierraChart\SierraChart - Remora\ 2026-03-24 07:39:36.206 | Data Files path: C:\SierraChart\SierraChart - Remora\Data\ 2026-03-24 07:39:36.206 | OS Version Number: 10.0 2026-03-24 07:39:36.206 | Locale Setting: C 2026-03-24 07:39:36.206 | Crash reporter started: true 2026-03-24 07:39:36.206 | 2026-03-24 07:39:36.207 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-03-24 07:39:38.851 | Received 5 login tokens. 2026-03-24 07:39:39.477 | Symbol settings MD5 received. Request ID: 1. 2026-03-24 07:39:39.477 | Symbol settings are up-to-date for scdataallservices. 2026-03-24 07:39:40.720 | 2026-03-24 07:39:40.720 | SC Data | Connection to server complete. 2026-03-24 07:39:40.720 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-24 07:39:40.720 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-03-24 07:39:41.605 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-03-24 07:39:41.845 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-03-24 07:39:41.845 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-03-24 07:39:43.945 | Files to Open on Startup | File does not exist: C:\SierraChart\SierraChart - Remora\Data\ExampleChartbook.cht 2026-03-24 07:39:45.280 | XAUUSD 5 Min #3 | Reloading chart. 2026-03-24 07:39:45.406 | Using Bid/Ask average for last trade price for XAUUSD 2026-03-24 07:39:45.406 | Using symbol data fast lookup vector 2026-03-24 07:39:45.406 | SC Data with Depth | Starting real-time market data updates for: XAUUSD. ID: 1 Service code: fxcm 2026-03-24 07:39:45.407 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2026-03-24 07:39:45.407 | SC Data with Depth | Requesting security definition data for: XAUUSD. ID: 1 2026-03-24 07:39:45.407 | Starting DelayedDownloadMonitoringTimer 2026-03-24 07:39:45.407 | Starting HDTimeoutTimer 2026-03-24 07:39:45.407 | Added historical Intraday data request for XAUUSD to the queue. 2026-03-24 07:39:45.407 | Intraday data recording state for symbol XAUUSD is set to download 'Pending'. 2026-03-24 07:39:45.407 | Triggering next historical data download in queue. 2026-03-24 07:39:45.408 | Delaying start of download for XAUUSD. 2026-03-24 07:39:45.602 | DTC Client socket (1) | Creating socket. 2026-03-24 07:39:45.602 | DTC Client socket (1) | New receive buffer size: 0 2026-03-24 07:39:45.602 | DTC Client socket (1) | Connecting to IP: 69.39.70.241. 2026-03-24 07:39:45.872 | SC Data with Depth | Network connection to server complete. 2026-03-24 07:39:45.872 | SC Data with Depth | Starting socket receive thread. 2026-03-24 07:39:45.872 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2026-03-24 07:39:46.202 | SC Data with Depth | Setting DTC encoding to Binary VLS 2026-03-24 07:39:46.202 | SC Data with Depth | Sending logon request message. 2026-03-24 07:39:46.591 | SC Data with Depth | Received logon response. 2026-03-24 07:39:46.591 | SC Data with Depth | Server Name: SC Realtime Server. 2026-03-24 07:39:46.591 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2026-03-24 07:39:46.591 | SC Data with Depth | Successfully connected. 2026-03-24 07:39:46.591 | SC Data with Depth | Trading is not supported. 2026-03-24 07:39:46.591 | SC Data with Depth | MarketDepthIsSupported: 1 2026-03-24 07:39:46.591 | SC Data with Depth | Restarting real-time data updates for symbol: XAUUSD 2026-03-24 07:39:46.952 | SC Data with Depth | Setting external service identifier for symbol XAUUSD to 62 2026-03-24 07:39:46.952 | SC Data with Depth | Received security definition for symbol XAUUSD 2026-03-24 07:39:51.465 | HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2026-03-24 07:39:51.478 | HD Request # 1 | Download start date-time: 2026-03-24 04:11:59.000000. File last date-time: 2026-03-24 04:11:59.051000 2026-03-24 07:39:51.478 | HD Request # 1 | Using server: ds12.sierracharts.com port 10150 2026-03-24 07:39:51.478 | Socket (2) | Creating socket. 2026-03-24 07:39:51.479 | Socket (2) | New receive buffer size: 0 2026-03-24 07:39:51.479 | Socket (2) | Connecting to IP: 69.39.70.241. 2026-03-24 07:39:52.089 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-03-24 07:39:52.089 | HD Request # 1 | Sending historical data logon request message. 2026-03-24 07:39:52.380 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-03-24 04:11:59. Record interval: 0. Symbol: XAUUSD 2026-03-24 07:39:52.628 | XAUUSD[M] 5 Min #3 | Chart data loading complete. 2026-03-24 07:39:52.647 | HD Request # 1 | Decompressing data. 2026-03-24 07:39:53.716 | HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2026-03-24 04:11:59.051000 2026-03-24 07:40:16.488 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-03-24 04:12:00.128000. 2026-03-24 07:42:07.763 | Socket (2) | Socket gracefully closed by remote side. 2026-03-24 07:42:07.764 | Socket (2) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 * 2026-03-24 07:42:07.764 | Socket (2) | CloseSocket call. 2026-03-24 07:42:07.764 | Socket (0) | CloseSocket call. 2026-03-24 07:42:07.765 | Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-24 07:42:07.765 | Socket (2) | Closed. 2026-03-24 07:42:08.251 | HD Request # 1 | Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. 2026-03-24 07:42:08.251 | Added historical Intraday data request for XAUUSD to the queue. 2026-03-24 07:42:08.251 | Triggering next historical data download in queue. 2026-03-24 07:42:08.251 | Historical data download thread signaled to stop. 2026-03-24 07:42:08.252 | HD Request # 1 | Received 232172 Intraday data records from 2026-03-24 04:11:59.051000 to 2026-03-24 06:15:35.642000 (2.1 hours. Delay: 86.5 minutes) and wrote 232171 records for XAUUSD 2026-03-24 07:42:08.252 | HD Request # 1 | Completion time: 2m 17s. 2026-03-24 07:42:08.252 | 2026-03-24 07:42:08.270 | HD Request # 2 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2026-03-24 07:42:08.272 | HD Request # 2 | Download start date-time: 2026-03-24 06:15:35.000000. File last date-time: 2026-03-24 06:15:35.642000 2026-03-24 07:42:08.272 | HD Request # 2 | Using server: ds4.sierracharts.com port 10149 2026-03-24 07:42:08.290 | Socket (2) | Creating socket. 2026-03-24 07:42:08.290 | Socket (2) | New receive buffer size: 0 2026-03-24 07:42:08.290 | Socket (2) | Connecting to IP: 64.152.155.113. 2026-03-24 07:42:08.929 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-03-24 07:42:08.929 | HD Request # 2 | Sending historical data logon request message. 2026-03-24 07:42:09.170 | HD Request # 2 | Requesting Intraday data. Start date-time: 2026-03-24 06:15:35. Record interval: 0. Symbol: XAUUSD 2026-03-24 07:42:10.220 | HD Request # 2 | Decompressing data. 2026-03-24 07:42:10.221 | HD Request # 2 | Receiving Intraday data for XAUUSD starting at 2026-03-24 06:15:35.013000 2026-03-24 07:42:18.757 | HD Request # 2 | Timestamp of first Intraday data file record written: 2026-03-24 06:15:35.650000. 2026-03-24 07:43:07.127 | Socket (2) | CloseSocket call. 2026-03-24 07:43:07.128 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-03-24 07:43:07.404 | Socket (2) | Socket gracefully closed by remote side. 2026-03-24 07:43:07.404 | Socket (2) | Closed. 2026-03-24 07:43:10.855 | Historical data download thread signaled to stop. 2026-03-24 07:43:10.855 | HD Request # 2 | Received 197442 Intraday data records from 2026-03-24 06:15:35.013000 to 2026-03-24 07:43:04.621000 (87.5 minutes. Delay: 6.2 seconds) and wrote 197427 records for XAUUSD 2026-03-24 07:43:10.857 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2026-03-24 07:43:04.621000 2026-03-24 07:43:10.857 | Added 181 Time and Sales records to Intraday data file for XAUUSD after download. 2026-03-24 07:43:10.857 | HD Request # 2 | Completion time: 1m 2s. 2026-03-24 07:43:10.857 | HD Request # 2 | Intraday data download complete for XAUUSD. Unique request ID: 1 2026-03-24 07:43:10.857 | Removing historical data download ID 1. 2026-03-24 07:43:10.857 | Real-time Intraday chart data file updates started for XAUUSD 2026-03-24 07:43:10.857 | Intraday chart data file opened for XAUUSD 2026-03-24 07:43:10.857 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-03-24 07:43:10.857 | 2026-03-24 07:43:10.857 | No download requests in the queue to start downloads for. 2026-03-24 07:43:11.597 | Opened cached Intraday file: C:\SierraChart\SierraChart - Remora\Data\XAUUSD.scid. Thread ID: 20252 |
 QQ截图20260324165208.png / V - Attached On 2026-03-24 08:56:43 UTC - Size: 572.58 KB - 4 views Attachment Deleted. |
| [2026-03-24 13:53:26] |
| John - SC Support - Posts: 45262 |
|
You have the following in your log: 2026-03-24 07:42:07.764 | Socket (2) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 *
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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