Support Board
Date/Time: Mon, 04 May 2026 09:25:42 +0000
Sierra Chart Suddenly closing in a blink
View Count: 204
| [2026-03-18 14:46:58] |
| aseef - Posts: 54 |
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Hi, I have been experiencing an issue that sierra chart completely shutting down randomly on it own in a blink of an eye. it is happening for last 2 days, everything else on my computer is fine. My version is 2888, rev 55876 |
| [2026-03-18 15:04:21] |
| John - SC Support - Posts: 45910 |
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Are you doing anything specific when this is occurring? Can you reproduce it? Also, please update to the latest release and see if you continue to have the same problem. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-18 15:05:01
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| [2026-03-23 13:11:51] |
| aseef - Posts: 54 |
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It was causing because of NVDIA driver update, once I downgraded the driver it is fixed.
Date Time Of Last Edit: 2026-03-23 13:12:00
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| [2026-03-23 14:29:41] |
| John - SC Support - Posts: 45910 |
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Good to know. Thank you for making us aware of this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-24 15:33:51] |
| Sierra_Chart Engineering - Posts: 23676 |
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Do you know if you are using OpenGL in Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-24 19:37:19] |
| aseef - Posts: 54 |
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yes, my openGL is enabled and the Nvidia updates have issues with openGL. The driver which turned out to be working fine with openGL is NVIDIA driver version 561.03
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