Support Board
Date/Time: Wed, 18 Mar 2026 16:58:01 +0000
Unusual behavior in historical market depth.
View Count: 25
| [2026-03-18 08:12:57] |
| User981449 - Posts: 48 |
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Yesterday the heatmap was basically a mess. Was it caused by the market or was there an issue with the data feed? Thank you.
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 Screenshot 2026-03-18 090939.png / V - Attached On 2026-03-18 08:10:58 UTC - Size: 700.09 KB - 12 views |
| [2026-03-18 14:44:53] |
| John - SC Support - Posts: 45171 |
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We had issues with packet loss to one of the servers yesterday. We have taken that server out of service until we can resolve what was occurring with it. You should not have any issues at this time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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