Support Board
Date/Time: Mon, 16 Mar 2026 23:36:26 +0000
Error Connection with my Apex Account
View Count: 22
| [2026-03-16 11:48:23] |
| SHANNIX - Posts: 1 |
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For some reason, I could not connect to Sierra chart with my Apex account. I got the following error "Connection error from service: Rithmic Direct - DTC / Logon error receive from server: permission denied?Date-Time: 2026-03-16 04:18:40"
Date Time Of Last Edit: 2026-03-16 15:43:37
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| [2026-03-16 15:44:53] |
| John - SC Support - Posts: 45139 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure -- Do not post personal information in this Support Board. This is a public forum, so everyone can view the information you post. We have removed the personal information you had included with your initial post. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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