Support Board
Date/Time: Mon, 16 Mar 2026 23:36:25 +0000
Help with initial set up required
View Count: 32
| [2026-03-16 11:35:58] |
| User290275 - Posts: 2 |
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Hello, I cannot complete the initial chart set up on my desktop. I cant get any time data along the x axis for example . Ive tried re downloading software - I require some remote help to complete set up. Ultimately I want to set up a footprint chart foe the ES futures market only . |
| [2026-03-16 13:38:59] |
| Sierra_Chart Engineering - Posts: 23225 |
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We are not completely clear exactly what the problem is. Is the ES futures chart updating with delayed streaming data? Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-16 13:39:41
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| [2026-03-16 14:02:04] |
| User290275 - Posts: 2 |
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i have no time info along the x axis on any chart for starters.
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| [2026-03-16 16:30:33] |
| John - SC Support - Posts: 45139 |
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Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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