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Date/Time: Mon, 04 May 2026 23:36:21 +0000



Refund Request for Remaining Value on Active Subscription

View Count: 136

[2026-03-16 00:27:09]
User681599 - Posts: 1
Dear Sierra Chart Support Team,

I hope you are well.

I am writing to request a refund for the remaining value on my current subscription package. I would like to cancel my subscription and receive a refund for the unused portion of the subscription period.

Could you please review my account and let me know the amount eligible for refund.

Thank you for your assistance. I look forward to your response.

All the best
[2026-03-16 15:29:15]
John - SC Support - Posts: 45939
We have created the following Account Support Ticket for this:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1773674691280385396#TopOfTicket

Only you and Sierra Chart can view that ticket.
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