Support Board
Date/Time: Wed, 06 May 2026 10:40:35 +0000
Incorrect max open loss/profit
View Count: 209
| [2026-03-12 13:50:32] |
| User499597 - Posts: 2 |
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Recently transitioned from CQG to Teton and noticed that the max open loss/profit values appear to be incorrect. I tested both MES and ES in order to determine whether the issue might be related to symbol settings, tp/sl ticks, or contract sizes. Interestingly, with MES the values appear correct up to 6 contracts, but beyond that point the reported values become incorrect. With ES, the values appear incorrect across different contract sizes. References to “profit/loss calculation rounding error”, might explain the issue. However, I do not understand why this would occur only at specific contract sizes, and whether similar behavior could also occur when trading live. Thank you. |
Private File Private File Private File |
| [2026-03-13 20:12:04] |
| Sierra_Chart Engineering - Posts: 23681 |
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We see the reason for the problem and we are working on resolving it but not sure how best we can do that because it is due to floating-point error.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-25 20:53:57] |
| Sierra_Chart Engineering - Posts: 23681 |
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This is resolved in the latest release of Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-30 13:19:25] |
| User499597 - Posts: 2 |
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Thanks a lot, this was very helpful.
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