Support Board
Date/Time: Wed, 11 Mar 2026 23:05:04 +0000
Extremely slow / Laggy DOM.
View Count: 26
| [2026-03-11 16:28:14] |
| User653730 - Posts: 1 |
|
Hi, I've been using sierra for the past few weeks with no issues at all, however, today the DOM started being extremely laggy. It looks as if it was in 3FPS, and it's really slow. I have tried everything AI has told me to try, and fully re-installed sierra. It is also, not a hardware problem as it is extremely powerful. Any help with this situation would be reall appreciated. Thanks. |
Private File |
| [2026-03-11 16:37:34] |
| John - SC Support - Posts: 45057 |
|
re-installed sierra.
There is nearly never a need to do this. You should only do this if instructed by us. When we look at the video you supplied, we do not see any issues. The DOM is updating just fine. If you want a faster update, then you would need to change the "Chart >> Chart Settings >> Display >> Chart Update Interval" for that particular chart. Refer to the following: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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